Where can I get the latest versions of your add-ins?

You can download the latest versions of all our add-ins from the Download section on our website.

What versions of Microsoft Windows do your add-ins work with?

Our add-ins support:

  • Windows 10 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Microsoft Windows 8 (32-bit and 64-bit)
  • Microsoft Windows 7 (32-bit and 64-bit)
  • Microsoft Windows Vista (32-bit and 64-bit)
  • Windows XP x86

What versions of Microsoft Excel, Outlook and Word do your add-ins work with?

Add-ins for Microsoft Excel

All add-ins work with Microsoft Excel 2016 - 2007 (32-bit and 64-bit).

Plug-ins for Microsoft Outlook

All plug-ins work with Microsoft Outlook 2016 - 2007 (32-bit and 64-bit).

Add-ons for Microsoft Word

All add-ons work with Microsoft Word 2016 - 2007.

How do I install the add-in?

  1. Close all Microsoft Excel (Outlook, Word) windows.
  2. Unzip the folder with the add-in files.
  3. Run the setup.exe file and follow the steps of the Installation Wizard.
  4. Open Excel (Outlook, Word) to see the add-in running.

If you installed the add-in but don't see it in Excel (Outlook, Word), please try the steps described on our Forums.

Note. Please note that the add-in is installed only for the current user account, not for all users of the system.

If you want to install the add-in for several users, please see the following page on our web-site for detailed information: Corporate deployment: installing an add-in for several users.

I installed the add-in but it didn't appear in Excel (Outlook, Word).

Most likely you need to run the setup file as Administrator. Please try the following:

  1. Go to Control Panel -> Programs and Features and uninstall the add-in.
  2. Right-click on the .ZIP folder with the product files and select to extract all.
  3. Open the extracted folder, right-click on setup.exe and choose to Run as administrator: Run as administrator If you don't have the option "Run as administrator", please make sure you unpacked the .ZIP folder with the add-in's files.
  4. Follow the steps of the Installation Wizard.

Open Excel (Outlook, Word) and check if you have the Ablebits tab with the add-in in the Ribbon.

Please note, it is important to select the "Run as administrator" option even if you are logged in as Administrator and have the Admin rights on your PC.

How do I uninstall the add-in correctly?

  1. Close Microsoft Excel (Outlook, Word).
  2. Go to Start->Control Panel.
  3. Click on "Add or Remove programs".
  4. Find and select the add-in from the "Installed Programs" list.
  5. Click the "Change/Remove" button.
  6. Follow the steps of the setup wizard.

Where can I find the add-in after I install it?

Add-ins for Microsoft Excel:

If installation is successful, you will see a new Ribbon tab that has one of the following names: Ablebits Data, Ablebits Utilities, or Ablebits Quick Tools. When you click on the tab, you'll see the add-in icon.

Ablebits.com Ultimate Suite on Microsoft Excel 2016 Ribbon

Add-ins for Microsoft Outlook:

Outlook 2016 - 2010. If the add-in is installed correctly, you'll see the Ablebits tab with the icon under it.

Outlook 2007. You will see a new toolbar with the add-in icon.

Excel: I cannot find the add-in icon / the add-in doesn't work

Note. Please make sure that you installed the add-in correctly (see How do I install the add-in section).

Make sure the add-in isn't disabled

  1. Click the Microsoft Office button in Excel 2007 or the Filetab in Excel 2010-2016.
  2. Go to Excel Options -> Add-ins.
  3. Select "Disabled Items" from the "Manage" drop-down list at the bottom of the window and click Go: Disabled Items in Excel 2016
  4. If the add-in is in the list, select it and click the 'Enable' button.
  5. Follow the instructions below.

Make sure the add-in loads correctly

  1. Click the Microsoft Office button in Excel 2007 or the File tab in Excel 2010-2016.
  2. Go to Excel Options -> Add-ins.
  3. Select "COM Add-ins" from the "Manage" drop-down list at the bottom of the window and click Go: COM Add-ins in Microsoft Excel 2016
  4. Find the add-in in the list.
  5. If it is unchecked, check it and close the "COM Add-ins" dialog.
  6. If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

Outlook: I cannot find the add-in icon / the add-in doesn't work

Note. Please make sure that you installed the add-in correctly (see How do I install the add-in section).

Make sure the add-in isn't disabled

  1. Go to Outlook Menu -> Tools -> Trust Center in Outlook 2007 or click File -> Options in Outlook 2010-2016
  2. Select the "Add-ins" tab.
  3. Choose "Disabled Items" from the "Manage" drop-down list at the bottom of the window and click Go: Disabled Items in Outlook 2016
  4. If the add-in is in the list, select it and click the "Enable" button.
  5. Follow the instructions below.

Make sure the add-in loads correctly

  1. Go to Outlook Menu -> Tools -> Trust Centerin Outlook 2007 or click File -> Optionsin Outlook 2010-2016.
  2. Select the "Add-ins" tab.
  3. Choose "COM Add-ins" from the "Manage" drop-down list at the bottom of the window and click Go: COM Add-ins in Microsoft Outlook 2016
  4. Find the add-in in the list.
  5. If it is unchecked, check it and close the "COM Add-ins" dialog.
  6. If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

How can I recover my lost license key?

Please use the Product Key Reminder.

How do I activate my license?

Please see detailed instructions in "How to activate your license" section.

 
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