An admin of a company or team account can get comprehensive information about Shared Email Templates subscriptions by going to Manage Account → Account Details in the Shared Email Templates app.
This is an example of a subscriptions list:
As an admin, you can get the necessary quantity of Shared Email Templates subscriptions for your users. Go to Manage Account → Account Details, and then click Buy Subscription:
You'll see a webpage where Shared Email Templates subscription plans are described. Decide which of them you need and click Subscribe.
On purchasing a subscription key, add it to your company or team account by clicking Add Key in the Account Details section:
It's possible to provide a user with a Shared Email Templates subscription key (or to change the assigned key) in a few ways:
When a subscription period comes to an end, renew the subscriptions of interest by selecting them in the Account Details section and clicking Renew now:
If automatic renewal is set up, subscriptions will be automatically renewed on the specified date. To stop subscriptions from being renewed automatically, use the Disable auto-renewal option:
After disabling auto-renewal, you can always enable it again if needed:
To change the number of the subscriptions you purchased, click the Change quantity icon:
You'll be redirected to our e-commerce service provider's page and asked to enter the delivery email address associated with the original purchase. Enter the requested email address and click the Continue to checkout button. Then, in the Quantity field, specify the total number of subscriptions you need and click the Upgrade now button to proceed with placing an order.
The amount you'll have to pay for getting more subscriptions will depend on the amount you already paid. If you decide to have fewer subscriptions, the amount you already paid won't be refunded.
The updated information on the quantity of purchased subscriptions will appear in your account within a few hours.
I purchased Shared Email Templates, Business using my personal credit card for my work computer. Unfortunately, I am not able to download the add-in. Please help -i'll give it a chance before requesting a refund.
Thank you for choosing our product. I am really sorry that you are having difficulties in downloading and installing the add-in.
I have sent you the recommendations by email. Please try to follow them and if you need any further assistance, please email us back. Thank you.
I have an old version of Ablebits and just bought a new business key.
Product: Shared Email Templates, Business - yearly subscription for 1 user
There is no option to update the version i have and enter a new subscription key. How to I upgrade my version of ablebits and enter the new key?
Thank you for the comment. Please note that Add-ins Collection and Shared Email Templates are different products. Each of them is installed and activated separately. I have sent you the details on how to install and activate Shared Email Templates via email. Thank you.
I have just bought a ley and I am unable to assign the key to me, it is just greyed out in the box when i open the tab. Can you make the add my subscription to the account I already have?
Thank you for your question. Please first add your new key to the company account as described here:
If you still face any issue, please send a screenshot to email@example.com
We are having some trouble with our shared templates.
Last week, G D changed over the main account user to herself and signed us up for the business plan that we will pay monthly.
This afternoon, I was chatting with support and they let me know that we are still on a trial and hg is still the main user. Can someone assist with getting this corrected? We currently don’t have access to our templates.
Thank you for the comment. Our agent has replied to you via email.
Post a comment
Seen by everyone, do not publish license keys and sensitive personal info!