See also
How to manage a company account
Manage users via a company account
Manage teams via a company account
Comprehensive information about a company's Shared Email Templates subscriptions is available in the Account Details section, which a company administrator can see in the Shared Email Templates web app in the Manage Company view mode.
This is how a list of a company's subscriptions may look like:
As a company administrator, you can get the necessary quantity of Shared Email Templates subscriptions for your users via a company account. You just need to go to Manage Company → Account Details and click Buy Subscription:
You'll see a webpage where Shared Email Templates subscription plans are described. Decide which of them you need and click Subscribe your team.
On purchasing a subscription key, add it to your company's account with the Add Key icon in the Account Details section:
It's possible to provide a user with a Shared Email Templates subscription key in a few ways:
When a subscription period comes to an end, renew the subscriptions of interest by selecting them in the Account Details section and clicking Renew now:
If automatic renewal is set up, subscriptions will be automatically renewed on the specified date. To stop subscriptions from being renewed automatically, use the Disable auto-renewal option.
How to manage a company account
Manage users via a company account
Manage teams via a company account
Responses
Hello!
We are having some trouble with our shared templates.
Last week, G D changed over the main account user to herself and signed us up for the business plan that we will pay monthly.
This afternoon, I was chatting with support and they let me know that we are still on a trial and hg is still the main user. Can someone assist with getting this corrected? We currently don’t have access to our templates.
Thank you,
Hello Natalie,
Thank you for the comment. Our agent has replied to you via email.
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