Shared Email Templates is an add-in for Outlook that works in both Outlook on the web and desktop Outlook (Windows or Mac). On this page, find out how to install the tool on your device.
As soon as the installation is complete, you can create your account and get acquainted with the tool.
How to install from Microsoft Office Store
The simplest way is to install the app to your Microsoft account via Microsoft Store:
Get it from
So, go to the Store, click the Get it now button, and the add-in will be installed to your Outlook Online account. Restart the desktop Outlook client, and Shared Email Templates should be there as well.
Please note that the appearance of the tool in your desktop Outlook may take from several minutes to several hours depending on the Windows and Office versions you use. Unfortunately, we can't influence this process.
Alternatively, you can install Shared Email Templates from your Outlook account (desktop or online).
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First of all, let's find the Get Add-ins button:
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In the Add-Ins for Outlook dialog box, find the Search Add-ins field, and type in 'Shared Email Templates'. Select the tool in the drop-down list:
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Click the Add button:
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When installation is complete, you can find the app in your Outlook:
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In Outlook on the web, click the New message button in the top left corner of the window, click on the three dots, and find the add-in in the list:
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In the desktop Outlook version, go to Home → New Email, find the Ablebits group, and click the Shared Email Templates icon to run the tool:
Now you can create your Shared Email Templates account.
How to install via manifest file
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To open Add-ins for Outlook, let's find the Get Add-ins button:
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In the Add-Ins for Outlook dialog box, click My add-ins:
Note. In desktop Outlook, first pick
ADD-INS in the top left corner and then select
My add-ins:
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Scroll down to the Custom add-ins section and click Add a custom add-in:
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Choose Add from URL... if you have a link to the manifest file. Insert the link into the Add private add-in from a URL window and click OK:
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Pick Add from file... if you have a manifest file downloaded on your machine, and select the file.
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When installation is complete, find the add-in in your Outlook:
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In Outlook on the web, click the New message button in the top left corner of the window, click on the three dots, and find the add-in in the list:
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In the desktop Outlook version, go to Home → New Email, find the Ablebits group, and click the Shared Email Templates icon to run the tool:
Now you can create your Shared Email Templates account.
How to uninstall Shared Email Templates
The simplest way to uninstall the tool is via Outlook Online. So, in your Outlook Online account, take the steps described below to uninstall Shared Email Templates. Then restart your desktop Outlook client–the add-in will be uninstalled there as well.
Please note that the tool may stay in your desktop Outlook for some hours or even days. This depends on the Windows and Office versions you use, unfortunately, we can't influence this process.
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In Outlook Online, click the New message button in the top left corner of the window:
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In the opened message, click the three dots and pick Get Add-ins in the context menu:
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Find the My add-ins section and click on the Shared Email Templates box:
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Click Remove:
Note. If you click on the Shared Email Templates box and can't see Remove, this means that you admin has used the Fixed option and you can't uninstall the app yourself. In this case, consult your system administrator.
How to force updating the add-in
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In Outlook for Mac:
Start the add-in, right-click on its pane, click Reload.
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In Outlook Online on Mac (in Safari or Chrome):
Start the add-in, right-click on its pane, click Reload Frame.
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In Outlook Desktop on Windows:
Start the add-in, click on its pane to move the keyboard input focus, then press Ctrl+F5.
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In Outlook Online on Windows (in Chrome, IE, Edge, Firefox):
Start the add-in, right-click on its pane, click Reload Frame.
