After your order is processed, a registration message with your license details is sent to your billing email address. Please check your Spam/Junk/Trash email folders if you don't see it in your Inbox.
If you're still unable to locate it, please email us to support@ablebits.com with your order ID, and we'll resend you the key.
Once you become our happy subscriber, you receive the message with your license key along with the activation instructions.
Alternatively, feel free to follow the steps described in this guide to unlock the tool.
Sometimes the server requires few activation attempts to respond, so please do try to activate your add-on again a few more times.
If this doesn't help, please email us to support@ablebits.com with your license key and the screenshot of the error, we'll look into the issue.
This error occurs only if all available subscriptions for your key have already been activated.
If you'd like to use the add-on under another account, you need to either transfer the subscription or order an additional one.
This message hints that you're trying to activate an incorrect add-on.
Please make sure to install and activate the correct tool.
This usually happens for two reasons:
This is caused by an issue on the side of Google and, sadly, we cannot bypass or control it. If this is the case, you need to sign out and log back in only under the subscribed account. Then use your key to activate the subscription back.
If you're still unable to get your subscription up and running, please contact us at support@ablebits.com
