I have a subscription but it kicked me off and I can't find my key to log back on. If you could send the key to my email, that would be great! Thanks
Thank you for your comment. I have sent the key to you by email. If you don't see it in your Inbox, please check your Spam/Junk/Trash email folders. Thank you.
I have been using ablebits for a long time. I just recently found out that my excel add-on just disappeared. I tried to use the key that I had and it is telling me the key is for the wrong version. Please help.
Thank you for your message. I have just replied to you by email.
I have two Gmail email accounts, one is for corporate and the other is personal. At work i can only access my corporate Gmail account and not my personal. My question is do i have to purchase two licenses keys or just one and i can use it on both emails? The other question is do i install the addon in chrome or googlesheets?
Thank you for your questions. Our subscription is account-based. If the product is going to be used under different Google accounts at the same time, you need to have several subscriptions, so there is one for each account. In the meantime, you can transfer the subscription when needed, if you feel comfortable with that:
As for installation, the detailed instructions are here: https://www.ablebits.com/docs/gsuite-add-ons-corporate-deployment/#install-single-accounts
I'm entering my license key but it's working as a trial all the worksheet are in protected mode
Thank you for contacting us. We have just replied to you via email. Please provide us with the requested information and we’ll do our best to help. Thank you.
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