If you use Outlook on the web for Exchange Server in your organization, follow the steps below to deploy Shared Email Templates for your Microsoft Outlook users.
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In Exchange Admin Center, enter you credentials and click sign in:
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Go to organization → add-ins and click the Plus icon:
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In the drop-down, pick Add from the Office Store:
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You'll be brought to the Microsoft AppSource. Into the Search field, enter 'Shared Email Templates' and click on the suggested app:
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On the Shared Email Templates page, click the Get it now button:
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To proceed, you'll need to sign in to your Microsoft AppSource account:
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Click Continue:
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Here, click Yes:
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And Yes again:
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Finally, the app is added:
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Go back to the Exchange admin center and click the Refresh icon:
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You will see Shared Email Templates in the list. Stand on the app and click the Edit icon.
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In the Edit Add-ins settings window, make sure to tick the Make this add-in available to users in your organization box. Besides, pick the user defaults and click Save:
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Now, the user defaults in the list have changed to Mandatory.
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To make sure the app is deployed, go to Outlook mailbox and start creating a new message. Click the Shared Email Templates icon below the message body field:
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You may get a warning as in the screenshot below. In this case, first click OK and then RETRY:
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Now the add-in is ready for work. You can sign in or create an account and start using the tool:
