If you're an admin of a company or team account, you can create and manage teams.
Note. To be able to use team templates, an admin must be added to a team as a user. To be able to create and edit team templates, an admin must be added to a team as an editor.
To access a list of existing teams, open the More menu on the Shared Email Templates pane in your Outlook and select Manage Account.
When the Shared Email Templates app opens in your default browser, go to the Teams section on the Manage Account tab.
On the right, you'll see existing teams. You'll also see how many members each team has and how many users and editors are there.
For quick actions, open the More menu by right-clicking a team.
To create a new team, follow these steps:
Note. If you decide to encrypt a team, you'll be responsible for providing users with the team password. It won't be possible to change or remove the team password.
Note. Microsoft 365 admin permissions are required.
If you want to remove a user from a team, open the More menu that is next to the user's name in the team's list, and then select the Remove User option.
To edit a team, right-click it on the Manage Account tab in the Shared Email Templates app, and then select Edit Team.
To add, edit, or delete custom team properties, right-click a team on the Manage Account tab in the Shared Email Templates app, and then select Team Properties.
If you're an admin of a company or team account and you have access to an encrypted team, you can find the team password in the Shared Email Templates app. On the Manage Account tab, right-click an encrypted team and select Team Properties.
If you're a member of an encrypted team and you have already got access to it, you can find the team password by scrolling down the team's preview on the Shared Email Templates pane in your Outlook. To see the team password, click the eye icon.
To delete a team that is not needed anymore, right-click it on the Manage Account tab in the Shared Email Templates app, and then select Close Team.
Note. When you close a team, all its templates will be deleted.
Responses
Hi there,
Is there the possibility to transfer templates from a user to a team? Unfortunately, I purchased a key for a team but the templates created in the past are stuck with the user that I can't access due to the expired previous key. Any help is welcome!
Hello Olivier,
Thank you for your question. If the templates are stored in the 'My Templates' folder, I'm afraid there is no way to transfer them without logging in to the account. Please email us at support@ablebits.com with the problem account and we will check if we can help. Thank you.
Hi, I'm trying to add users to my team, but when trying to use the Import Users from AD option the Import users box pops up but it's stuck loading. The single Add Users option doesn't appear to be working for me either.
Hello Vivian,
Thank you for your comment. Sorry to hear that you've faced difficulties of this kind with our product. Please email us at support@ablebits.com with some screenshots illustrating the problem. We'll do our best to help.
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