How do I purchase Shared Email Templates for Outlook or Gmail?
- Decide what you want to purchase:
- Choose your subscription plan and click the Subscribe button.
You'll be taken to the order page where you can select the number of subscriptions and payment method.
Is the order process secure?
Yes, the purchase process is 100% secure. Orders are processed by the global e-commerce service providers: Avangate Inc dba 2Checkout (for the USA) and Verifone Payments BV dba 2Checkout (worldwide). Learn more about 2Checkout security and compliance.
What if I want to return your product and get my money back?
We do hope that 60 days of a free trial is enough to decide whether you want to continue using Shared Email Templates or not. However, according to our Terms of Use, we provide an unconditional 30-day money-back guarantee for a yearly subscription and an unconditional 10-day money-back guarantee for a monthly subscription. If—for any reason—you want to get your money back, just let us know and we'll refund your money in full, no questions asked. Learn more.
How much time does it take to deliver the product?
An email message with your subscription key is sent the moment your payment is approved. If you don't receive an email soon after, contact us and we'll check on your order.
Do you provide formal quotes before buying?
Yes, we do. If you need a formal quote in the PDF format, please contact us with the following details:
- First Name
- Last Name
- Company
- Street address
- City, State, and postal code
- Country
- Email address
- Billing currency
- VAT ID (only applicable to business customers within the European Union)
Please also specify whether you need Shared Email Templates for Outlook or Gmail.
A quote in the PDF format will be sent to you in 1-2 business days. The quote is valid for 30 days. If the quote isn't processed within that period, it will be automatically canceled.
To proceed with turning the quote into a real order, you need to click "ORDER LINK" in the quote.
My organization is tax exempt, how do I purchase without sales tax?
It's not possible to prevent sales tax from being collected during the order process. However, if your organization is tax exempt, you can receive a refund of the sales tax afterward.
To request a refund of the sales tax, please send your tax-exempt certificate and the order number to the 2Checkout support team by using their contact form.
How can I get an invoice?
You can get a copy of the invoice by logging into your 2Checkout account.
If you have any difficulties, feel free to contact us with your order ID, and we'll send you a copy of the invoice.
Can I get a discount?
If you purchase a yearly subscription, you automatically get a volume discount when placing an order for 50 or more licenses.
Are charities eligible for free subscriptions?
For charities, yearly subscriptions are free with up to 5 users for the Business plan. Contact us.
How do I renew my subscription?
Renewing a subscription can be done either automatically or manually.
With the automatic renewal enabled by default, your subscription renews on the due date for the same period of time. The card that you used when placing the original order is charged. Notification and receipt are sent to the billing email address.
For personal accounts (DEPRECATED)
You can check the renewal settings, turn auto-renewal off, or renew your subscription manually in the My License section of your Shared Email Templates profile.
For company or team accounts
Contact your account admins.
If you're an admin of a company or team account, use the Manage Account option to renew users' subscriptions.
I can't purchase anything. There is an error during checkout!
Please contact us, and we'll be happy to help.
Are there any resellers?
Sure. Here's the list of trusted Ablebits products resellers.
