I cannot seem to create an account from your webpage URL below. Because of this, I cannot install my new purchase of Shared Email Templates.
You see, most people who choose Shared Email Templates work in SMB companies and they prefer a centralized approach to managing users, teams, and subscriptions. We implemented such approach in company or team accounts that are managed by admins. That's why personal accounts have been deprecated.
Please create your account using this guide:
christ, it's overly and unnecessarily complicated. Look at what you need to do just to use it: addins, creating accounts etc...gosh....
Thank you for sharing this comment. The registration process needs to be completed only once and then you will be able to access your templates in seconds at almost any device.
Hello, I recently downloaded the Ablebits Outlook collection. Now I am trying to set up a company account but what I'm seeing on the screen doesn't match what's listed in this FAQ. There's nothing to click on to sign up. Can you send me a link or provide more info?
Thank you for contacting us. Sorry, you have installed the wrong add-in. The company account can be created in Shared Email Templates only. Please refer to this guide:
If you still have any issues, please contact firstname.lastname@example.org directly.
i have a business license and I have already signed in as a personal account. It seems my email is now associated with the personal account so I can't sign in as a company account. is there any way to go back and sign in as a company account so i can add and manage more users? or to change completely over to a company account without losing all of my templates that i have already created?
Thank you for your question.
To switch to a company account, each user who currently has the personal account should do the following:
1 - Back up personal templates (the My Templates folder) if there are any. If you have the team templates, the team admin should back up them as well.
2 - Deactivate the subscription key in their profiles.
3 - Delete the personal SET account.
If you have any other questions or need further assistance, feel free to email us at email@example.com.
Appreciate your effort to go this great length just make an ordinary person like me, with very little knowledge to be in step with the rest of world.
I thank you.
We appreciate you kind comment and are glad to know that you enjoy using our product. If it's not too much trouble for you, we would appreciate it if you rate our app and write a few words on Microsoft Office Store. This motivates us to continue providing the best experience possible for you and helps others understand how our product and support service can make their life easier. Thank you in advance.
How do I edit my subscription key? It paid for the service, but when I try to edit - the subscription key just has a copy icon - nowhere to actually paste the new one from my paid version.
Thank you for your comment. As far as I can see in our records, you have created a company account. As the company account admin you can add subscription keys to your account only via the Manage company option.
Please have a look at these detailed guides:
How to add a new subscription key to a company account
How to assign a subscription key to a user
Love this software.
My only huge gripe is that you can't give the template a name. i.e. The name is the subject.
This is very frustrating because in our team this is two very different things. Can we have a seperate "subject" box in the template? Please :)
Thank you for your feedback. To avoid pasting the name of a template into the Subject field, you could insert the blank ~%AddSubject macro in your template. Please make sure that you have deleted "Text" that is between the square brackets in the macro by default (~%AddSubject).
If you have any other questions, please feel free to email us at firstname.lastname@example.org.
What's up, I wish for to subscribe for this webpage to get newest updates, thus where can i do it please assist.
You see, the add-in downloads the updates automatically. However, you can force updating the add-in:
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