Shared Email Templates for Microsoft Outlook / Gmail
Cheat sheets
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Responses
Melanie says:
March 28, 2025 at 3:47 pm
Is it possible to manage and create templates for someone else without being in a team together?
Hello Melanie,
You can create and edit personal templates and team templates if you are a team member with the Editor permission. However, it is not possible to create or manage templates for other Shared Email Templates users.
Thank you.
Alexandra Paget says:
March 22, 2023 at 2:05 pm
I can't have access to the attachments from SharePoint because it says "Can't get items from SharePoint Bad Gateway"
What can I do?
Hello Alexandra,
Thank you for the follow-up. We have checked our servers and they work correctly on our end.
Please try the following solutions to resolve the problem:
1 Contact your Microsoft 365 organization admin and ask if they have changed the accessibility setup to SharePoint files. Have you noticed any other SharePoint settings have been changed recently?
2 Try to copy the necessary files from SharePoint to OneDrive and change the existing macros in your templates to 'Attach from OneDrive'. Will they work correctly this way? Do you still get any error message?
Please update on the result. Thank you.
Alexa says:
March 1, 2023 at 9:17 pm
Is it possible to add numerous CC email addresses? how?
Hello Alexa,
Please use the Add to Cc or Fill Cc macro to enter the necessary email addresses and separate them by semicolons. Feel free to read more information on how to use these macros here:
https://www.ablebits.com/docs/outlook-shared-templates-macros/#fill-in-fields
Jarek Kalisz says:
December 10, 2022 at 8:53 pm
I rarely write reviews. But your application I simply love.
I used it for quite a long time, it is incredibly intuitive. Eeven without reading the manual, by trial and error I discovered all the functions I needed, Now I sometimes go to your site and check out the promotions, I would pay for my license myself but "company policy" does not allow it.
Warm regards from Poland
Hello Jarek,
Thank you for your amazing review. This motivates us to continue providing the best experience possible and make life easier.
Brian says:
December 9, 2022 at 3:08 am
Will SET eventually have the capability to pull images and file attachments from the hard drive. My organization will not grant OneDrive/SPOL access to 3rd party software.
Hello Brian,
Thank you for your question. You can attach files from local storage, the instructions are here:
https://www.ablebits.com/docs/outlook-shared-templates-attach-files/#attach-local-storage
Please let me know if you have any other questions.
Tricia says:
September 22, 2022 at 2:40 pm
I am SO HAPPY I came across this product - I'm super happy with the versatility of the templates - thank you!
Hello Trisha,
Thank you for your comment. I'm glad to know you enjoy using our product. If it's not too much trouble for you, I would appreciate it if you rate our app and write a few words on Microsoft Office Store. This motivates me to continue providing the best experience possible for you and helps others understand how our product and support service can make their life easier. Thank you in advance.
Paul says:
March 23, 2022 at 10:03 am
Im Wicked excited about these Templates. Y'all ROCK for getting this into everyone's hands Now I can sound like a PRO since all the writing is like the words out of my mouth! only better
Hello Paul,
Thank you for your feedback.
If it's not too much trouble for you, we would appreciate it if you rate our app and write a few words on Microsoft Office Store. This motivates us to continue providing the best experience possible for you and helps others understand how our product and support service can make their life easier. Thank you in advance.
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