Privacy, security, and data safety notes

Add-ins for Microsoft Office Online applications

Updated on December 23, 2022

We strive to protect the safety of your data. Below you will find detailed information on what data may be collected while you are using the Add-ins for Microsoft Office Online applications, when your data may be collected, and for what purposes.

What data we collect

Personal data

When you install the Add-ins for Microsoft Office Online applications, we do not collect and store any personal data from you.

However, we use a permissions mechanism based on the Microsoft identity platform which provides access to your personal data from our add-ins by design.

Additionally, you should know that we use Microsoft profile storage to store your templates for Template Phrases in Outlook Online. This data is used for functionality purposes only and stays under your full control.

Cookies

We do not use any cookies in our add-ins. However, you should know that Microsoft uses some cookies for Office Online applications. For more information, refer to the Microsoft Privacy Statement

Local log files

We collect log files only locally, on your computers. In the logs, we save only technical information that may help us provide you with customer support service or fix technical issues. We do not send these logs to any servers or services, but we may ask you to send your local logs to our Customer Support Service to help us reproduce or resolve your issue. This information may be requested from you for Customer Support Service purposes.

Communications

When you contact our Customer Support Service, we keep all your email and chat messages. This information is collected and used for Customer Support Service purposes.

Which Microsoft permissions we request

To access a protected resource like your Outlook mailbox item or Excel file located in OneDrive, we need the resource owner's authorization. As a resource owner, you can consent to or deny our permissions request. You can revoke granted permissions at any time.

The permissions mechanism based on the Microsoft identity platform provides flexible and secured implementation of access to your data from our add-ins while leaving you with full control.

We use requested permissions only for the following purposes:

  • Send data over the internet
    The add-ins can send data over the Internet.
  • View and manage your files in OneDrive
    We use this permission to read from your OneDrive files and write back to them when you work with Excel files in Excel Online. Also we use this permission to attach files from your OneDrive when inserting them into the currently composed message in Outlook Online. However, we do not collect or store any of your files.
  • View and manage data associated with the application
    This permission allows the add-ins to save the settings you select. The settings are stored in your Microsoft profile storage. Also we use this permission to store your templates for Template Phrases in Outlook Online. However, we do not collect or store any of your data outside your Microsoft profile and your full control.
  • Display and run third-party web content
    This one is required so you could see our icons, pictures, and other static resources that we store on Amazon Content Delivery Network.
  • Read and make changes to your document.
    Excel add-ins can read your Excel documents and make changes to them.
  • Read or modify the contents of any item in your mailbox
    Outlook add-ins can read or modify the contents of any item in your mailbox and create new items. They can access personal data, such as the body, subject, sender, recipients, or attachments in any message or calendar item. They may send this data to a third-party service.

    The only third party that can access your data is Microsoft itself as our add-ins are built on Microsoft extensibility technology and your Outlook account should be connected to Microsoft 365, Exchange Online, or Outlook.com.

What about data in your workbooks

Add-ins for Excel Online process your Excel workbooks locally, on your machine. We do not collect, store, or share your workbooks and/or data they contain.

What data others collect, but we don't

If you install and use the Add-ins for Microsoft Office Online applications, we do not collect any personal information of yours.

The Add-ins for Microsoft Office Online applications use Microsoft's office.js API and therefore Microsoft Office telemetry is run together with the add-in.

Who can access your data at our office

This clause refers to your personal data, i.e. all of personal data, or personal information, or personally identifiable information (as defined by applicable law).

We develop and test our products on specially created testing configurations, so access to your data is very limited and only a few people at our office have permissions.

Access to personal data is given to our customer support and sales specialists and only in case when you contact us with related questions.

How we control accessing your data at our office

We make a lot of effort to keep your data safe. Firstly, we restrict physical access to our office and to our computers with door locking, access control systems, alarm systems, and surveillance facilities. Secondly, we restrict access to our systems by using central management of system access, no guest accounts policy, password, and authentication policies.

Also, we control access to data with the help of differentiated access rights, access rights defined according to duties, measures to prevent the use of automated data-processing systems by unauthorized persons.

To prevent unauthorized access, data alteration and disclosure, all our communication channels are encrypted using virtual private networks for remote access, transport, and communication of data. All our sub-networks are joined into a wholly-owned private network. Finally, all our computers are protected with antivirus software and firewall systems.

How to erase your data

To remove your data in Add-ins for Excel Online, simply uninstall the add-ins and then remove local log files.

To remove your data in Add-ins for Outlook Online, first manually delete all your templates, then uninstall the add-ins, and then remove local log files.

To have all your information (contact information, license information, communications) removed from our systems, please contact our Customer Support Service.

More information

You can find more details about privacy, security, and data safety in Privacy Policy