Shared Email Templates for Microsoft Outlook

Create, manage, and close teams

Note. Personal accounts this page relates to are deprecated. For up-to-date information, follow this link: Manage teams.

Note. Follow the instructions below only if you have a personal Shared Email Templates account. If you have a company account, it's a company administrator's responsibility to create, manage, and close teams.

On this page, learn to create and edit teams in Shared Email Templates. Teams are needed if you want to have not only private templates for your own use but also shared ones to work together with your colleagues. So, first, you create a team, then invite teammates and create templates that will be available to all the members of a team.

Here is a quick How to share templates cheat sheet, click on the button below to open or download it:

Download cheat sheet

Video: How share Outlook email templates

See the full video transcript on the Webinar 3: Sharing templates in team page.

Create new team

To create a team, right-click My Templates and pick the New Team option:
Create new team.

Enter the name of the team, description, and click Save:
Enter name and description.

When you stand on a team, you can see its name, description, whether it's encrypted or not, members, properties, and templates (if there are any):
See your new team.

Until you add new members, you are the only one here and you still can encrypt the team.

Tip. If you already have a folder or template that you want to share with your teammates, you can move it to the team and make available to all team members. For this, stand on the folder/template you want to share, click the Move action button and select the needed team as a place where to move the item:
Move a folder/template to a team.
The same way but using another action button on the left, you can Copy a folder/template.

Encrypt your team

To protect your privacy even more, you can encrypt your teams by entering and confirming the Team Password.

Note. You can decide for yourself whether to encrypt templates in a team or not. To avoid encryption, simply save the team without entering the Team Password.

The Password is the guarantor of encryption. We do not have any access to your data in encrypted teams as we get it only in coded form. Before entering the Password, read carefully the notes below.

Important notes about Team Password

  • Once created, the Password cannot be changed in the future.
  • There is no way to automatically pass the Password to your team members, so think of a safe way to communicate the Password to your colleagues: email, phone, any messenger, etc.
  • The Password is stored locally on your device in a separate storage of each client application, e.g. Outlook, Chrome, etc.
  • When you create an encrypted team, you are the only person who knows the Team Password. To get access to templates in the team, all team members will have to enter the Team Password.
  • It is impossible to restore or retrieve the Password as it is not stored on the server. So, if you lose the Password, we will not be able to help you. Please make sure to remember it or keep in a safe location.

You can find more information about the protection of your security and privacy on the Privacy, security, and data safety page.

How to encrypt your team

Note. You can't encrypt a single shared template, only all templates in a team. Also, there is no way to encrypt a team when there are members and/or templates. A team can be encrypted only when it is empty, i.e. has no templates and no invited members.

While creating a team, enter and confirm the Team Password:
Enter and confirm the Team Password.

Don't forget to click the Save button.

How to find Team Password in your account

If you're an admin in an encrypted team and already saved the Team Password in your Outlook or in your browser with the Save Team Password option when creating the team or when accessing its templates, you can find the Team Password in your account:

  • In the Shared Email Templates add-in in your desktop Outlook by clicking Edit properties.
  • Click to see the Team Password.

  • In the Shared Email Templates web app in your browser. Simply click the Edit Properties icon.
  • Edit Properties in the web app

If you're an editor in an encrypted team and already saved the Team Password in your Outlook or in your browser with the Save Team Password option when accessing the team templates, you can find the Team Password in your account:

  • In the Shared Email Templates add-in in your desktop Outlook. You just need to click Edit Properties.
  • Click this action button.

  • In the Shared Email Templates web app in your browser by clicking the Edit Properties icon shown in the screenshot below.
  • Click Edit Properties.

If you have neither admin nor editor permissions, you can't see the Team Password in your account.

How to change Team Password or remove encryption

Once you create a team, enter the Team Password for it, and click the Save button, it becomes impossible to change a Team Password or remove encryption from a team, but we can offer you a rather quick workaround:

  1. Create a new folder in My Templates or another team.
  2. Go to the Selection Mode and tick all the templates in the encrypted team.
  3. Move the templates to the newly created folder.
  4. Save the list of all members of the encrypted team, their emails, and permissions.
  5. Close the encrypted team.
  6. Create a new team, move to it all the templates that you saved before, and add your teammates anew.
Tip. If you have not reached the maximum number of teams per account, on the first step, you can create a new team instead of creating a new folder and move all your templates directly to the new team.

How to join team

To join a team, you need to be invited by the team admin. As soon as your colleague invites you to a team, you'll get a Shared Email Templates invitation email. Open it and click the Join the team button:
The invitation to a team.
If the team is not encrypted, this is the only action you have to perform.

To become a member of an encrypted team, you have to enter the Team Password. Team Password is defined by the person who creates an encrypted team, so ask this person to give you the password. Then stand on the team (after you join it, the team will appear in your account) and find the Team Password box. Paste the received password into this box and click Get Access:
Enter the Team Password.

Invite members to your team

To invite colleagues to your team, click the Manage Team icon:
Manage your new team.

Tip. You can also stand on your team in the tree and click the three dots on the right to open the context menu and select Manage Team there:
Click the three dots and select Manage Team.

To add team members, click the Invite member button:
Invite team member.

Enter the new team member email and click Add:
Invite member.

In the Invite member window, you can enter another email and invite several persons at once:
Invite several members.

Note. If you invite more than 10 people, the Invite list will be split into several pages, each will have 10 addresses, and you can navigate between them by clicking the page number at the bottom:
Invite list is split.
Tip. If you've entered a wrong email, you can cancel an invitation by clicking a trash can icon:
Cancel invitation.

Define permissions

While inviting new members, you are to manage permissions for them by ticking the corresponding boxes:

  • If you leave both boxes unchecked, a team member will have the Read only status and will be able to use templates and leave a team only. A member won't manage to edit templates, create new ones, etc.
  • The checked Editor box lets your colleague edit, create, and delete templates and folders.
  • A teammate with the Admin box checked can invite new members and remove them; edit, create, delete templates and folders; edit or close the team.

When you click Send invite, an invitation will be sent to the listed emails. As soon as the invitation is accepted, you'll see the names of your teammates in the Members field. Until that happens, they will be listed in the Invited section:
Team members.

Tip. You can see the Search field, which is a handy feature in case you have many team members and need to find some particular one. Select the group—Members or Invited—and start typing the name or email of a person you are looking for.

As soon as your team is created, you can add new templates and use them together with your teammates.

How to invite numerous users and define their permissions

If you have a lot of colleagues to invite to your team, you can save some time by taking advantage of the Import option. Select the team and click Manage:
Manage your new team.

And then click Invite member:
Invite team member.

To import emails and permissions, pick Import:
Click Import.

The add-in will ask you to select a file to import. Please note, this has to be either .txt or .csv file.

You can select to import either emails or emails with permissions.

  • If you want to import simply emails, just list them in your file, each on a new line:
    List emails each on a new line.

    When you import the file, emails are added, but the boxes are not checked and you have to select permissions by ticking the boxes:
    Emails are added.

  • If you are looking to import permissions as well, add one of the following combinations of numbers to emails in the file:

      for a user to have the Read only permissions in a team, which equals to two unchecked boxes.
      for a team member to get the Editor permission.
      to give a teammate the Admin permission.
    Note. Please make sure not to add any spaces between emails, commas, and numbers. All info has to be entered without any spaces.

    So, the list in this case will look like this:
    Add the required number combination to each email to import permissions as well.
    And when you select such a file to import, the boxes are checked the way you need:
    Emails and permissions are added.

Working with shared templates

In teams, you create and manage templates the same way as you would do this in your private folders. Please find the detailed instructions on the How to create and manage templates page.

However, as templates in teams are shared with other users and they can be able to edit, create, and remove the templates (depending on the permissions), there are some important peculiarities you'd better know before sharing your templates with a team:

  • Teams don't keep the history of changes. In case you notice some unwanted or, on the contrary, appropriate changes in your shared templates, it will be impossible to detect who made them and when it happened.
  • Saving changes in shared templates, we use the First in, first out (FIFO) method. It means that the changes in a team are saved in order of their occurrence. For example, if you delete a template and in one second your teammates decide to edit it, they won't manage to do this as the template will be already gone.

Manage your team

Edit team name and description

As the creator and administrator of a team, you can edit the team name and description. For this, click the Edit icon:
Edit your teams.
Make the necessary changes and click Save:
Save changes.

Team properties

To see the properties of your team or create new ones, click the Edit Properties button:
The Edit Properties button.

Please go to the How to use team & profile properties page to learn more about properties and how you can use them.

Manage team members

To invite new members, change permissions for the existing ones, or remove members, click Manage:
Manage your new team.

Edit permissions

To edit permissions for your teammates, simply check or uncheck the boxes near their names:
Change permissions.

Note. If you've got more than 10 emails in the Members or Invited sections, the list of emails will be split into pages. To navigate between the pages, click the page number at the bottom:
Navigate between the pages.
Tip. To quickly find the required name or email address, start typing it into the Search field:
Find the invited user.

Remove team members from a team

To delete a member from a team, stand on the name and email of the member and click on a trash can icon:
Delete members from your team.

Export and import team templates

To export and import team templates, please see the Export and import templates guide.

Close team

Note. There is no opportunity to undelete a team, so, if you close your team, you won't be able to restore it.

To delete a team with all its templates, select it and click the Delete all templates and close the team button:
Close your team.


Brian Pereira says:
August 31, 2022 at 3:23 pm

When I try to add my co-worker, I keep getting this error saying "Error, Sorry, the user of Company Account cannot be invited to Personal team". Why can I not add my co-worker to my Team Ablebits? I was able to add my other co-workers with not problem at all.

Hello Brian,

Thank you for your question.

As you have a personal account, you can add to your team only the users who have personal accounts as well. The user you are trying to add has likely created a company account and that's why he/she can't join your team. This user needs to delete the company account and create a personal one anew. I have sent you the detailed instructions on how to do this correctly by email.

If you have any questions or need further assistance, please do not hesitate to email back.


How many team members can be in a single team? What is the limit?

Asside of the quantity limits in terms of team members and amount of templates that you can store, are there additionnal functionalities that come with the paid version?

How can I effectively share my templaes with the team?

Rachel Stephenson says:
January 31, 2020 at 3:36 pm

Good Morning,

I am trying to add a team to use the templates but the option is greyed out and will not let me select it. Can you please help me in creating a team to share the templates. Thank you.

Katerina Bespalaya (Ablebits Team) says:
January 31, 2020 at 4:01 pm

Hello Rachel,

Thank you for your interest in our software. For us to understand the problem better, please send us a screenshot of the add-in pane with the grayed-out option to We'll see what the issue is. Thank you.

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