If you disable the auto-renewal, our add-on will notify you 30 days prior to the subscription expiration. In this case, you will need to renew the subscription manually before it comes to an end:
Run the add-on and click the key icon at its bottom to open your subscription details:
Find and hit the blue Renew subscription button:
Note. If you initially purchase several subscriptions within one order, there's no way to renew only part of them. All subscriptions will be renewed.
Since 2Checkout is GDPR compliant, you will be asked to confirm a billing email address associated with your current subscription before getting to the order page:
Note. At the moment you subscription is associated with the email address you used for the very first purchase (even if it's not available anymore). 2Checkout are aware of the issue and are trying to fix it.
Tip. If you don't remember your billing email address (a.k.a. delivery email address since it gets the invoice and the activation key), contact us at email@example.com with your activation key — we'll help you out.
Note. 2Checkout allows 3 attempts to enter a matching billing email address for your subscription. If you fail to do so, you'll see a corresponding message:
Please, do not panic! :)
If you see this message, 2Chekout has just sent the renewal confirmation note to the billing email address associated with your subscription.
You can proceed to the order page by pressing the RENEW NOW button in that email or contact us at firstname.lastname@example.org. We'll help you get your email address so you could retry and renew from the add-on.
Do you provide official (formal) quotes to purchase?
Sadly, but no.
You see, it is 2Checkout who handles our orders for Google Workspace (formerly G Suite) add-ons and, unfortunately, they don't provide any type of Formal Quotes.
What payment methods can I use?
2Checkout accepts variety of payment options, including credit card, bank/wire transfer, check, PayPal, UK Debit Cards as well as Purchase Orders. There are some local methods available as well, such as Boleto Bancario, Konbini, iDEAL, or WeChat Pay.
How can I place a Purchase Order (PO)?
When you're on the purchase page, select Purchase order as a payment method:
Enter your PO number into the corresponding field that appears at the bottom of the page and press Continue:
To finish your order, you will need to download the Purchase Order Form:
Print, sign and send it with your order ID to 2Checkout by upload on the same page or by email indicated there.
Once your PO is reviewed, you will receive an email confirmation with your activation key and more information regarding the order fulfillment.
How much time does it take to deliver the product?
Delivery is electronic. You will get the email with your subscription details in minutes if you pay by credit card.
Sure, we offer a 10% educational discount. However, the 12-month subscription plan is at a special offer at the moment and no additional discount (except the volume one) is applied. If however, you are interested in the lifetime subscription, please contact us at email@example.com and we'll send you the corresponding coupon code to get your discount.
If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at firstname.lastname@example.org.