All editions include the same set of options, so functionally they are identical. For all editions we offer a lifetime license, meaning you pay once and can use the purchased version of the product as long as you like.
The differences among the editions are the following:
|Personal edition||Business edition||Terminal edition|
|The number of machines||2 (two) computers for a single user||5 (five) computers for a single user||All users on a Single terminal server|
|Corporate deployment||via GPO or SCCM||via GPO or SCCM|
|Features and hotfixes on request||Included||Included|
|Escalated to product management and developers directly||Included|
The Business and Terminal Server editions include features and hotfixes on request. It means that we will do everything in our power to create additional features and fix the found bugs as soon as possible.
For the Terminal Server edition, if our support service won't be able to help you with your request, the request can be escalated to product management and developers directly.
No. Your license key is valid only for the edition that you purchased, so you cannot activate the Business edition with a key for the Personal one or vice versa. Please be sure to double-check which edition you are buying. If you mistakenly bought a wrong edition, please contact us to get the right one.
Sure! We've made the Personal edition suitable for two computers so you could enjoy Add-ins Collection for Outlook both in the office and at home.
Ablebits license is user-based. If the product is going to be used by different individuals, you need to get a license for each user. A single user is allowed to install the product on up to 5 computers, depending on the edition. For more information, please see the table above.
Sure! You can transfer a license from one computer to another. Simply uninstall the product from an old machine (if possible), then download the product on a new machine, install and activate it using your current license key.
The license is lifetime, meaning you pay once and can use the purchased version of the product as long as you like.
There are no annual or any other recurring fees.
During 2 years after the purchase you get all updates for free.
It depends. Microsoft might release an Office version or an update that will require great efforts to support it. In this case, we will have to develop and publish the next major version of our products as well.
As our customer, you can upgrade your licenses for the next 2 years at a 50% discount.
I've just downloaded and installed AbleBits Add-Ins Collection for MS Outlook to assess if it is useful for me. I used to have Kutools for Outlook, but somehow my Outlook started crashing on it, so now I'm looking for an alternative.
In order to find out what the license costs are, I've located the Buy-button under About in Ablebits, but I get a website (https://order.mycommerce.com/cart/view), that tells me "Product does not exist! At least one of the requested products does not exist."
So a. will I be able to license AbleBits if I like it (after the 30-days trial) and b. What would be the price?
We no longer sell AbleBits Add-Ins Collection for MS Outlook. We are not planning to develop the add-in further, it will be an end-of-life product in 2023. The Collection was built using the previous generation of the Office extensibility technologies that are out of date. We are moving forward and more focused on cloud-based solutions now.
I installed Outlook Add-Ins Collection on a computer I use for work, but it will not allow me to uninstall it so I can "reclaim" the license. How can I do so otherwise? I'm turning this computer in to exchange it for a newer one.
Thank you for contacting us. Could you please describe the problem you've faced in more detail? If you are getting any error message during uninstallation, please take a screenshot and send it to email@example.com. Thank you.
I upgraded a while back and lost my activation code. How can I recover the code?
Thanks in advance.
Thank you for your comment. I have just responded to you via email. Please check your Inbox.
Dear customer service,
Since saturday some of our users get a notice that the license for Outlook Add In Additions has expired, but we have a lifetime subscription. We tried updating the Add In, but without succes.
Do you have any ideas as to how we can solve this issue?
Thank you for contacting us. I've just requested more additional information in a separate email. Thank you.
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