How to activate license key

In Shared Email Templates for Outlook

As soon as you create a Shared Email Templates account, you can either use it for free without activation (the Free subscription plan) or get a license key if you choose other subscription plans. On this page, find the detailed instructions on how to activate your Shared Email Templates license key.

Note. One license key can be used by several users, each of them has to activate the key on their Outlook by following the steps on this page. The key is sent to the purchaser only and must be delivered to users by him/her.

Start Shared Email Templates

To learn to start the add-in, click on the version of Outlook you use in the list below:

Sign in to Shared Email Templates

Click the Sign in button:
Click Sign in.

Enter your email, password, and click Sign in:
Sign in.

If you haven't created an account yet, follow these steps: How to start and create and account

Enter your license key

  1. Click the three dots in the bottom right corner and select Profile:
    Open Profile.
  2. Click the Enter License Key button:
    Click Enter License Key.
  3. Paste your license key into the corresponding field and click Activate:
    Paste License Key.
    You'll see the Successful activation dialog window:
    Successful Activation.

How to deactivate your license key

Note. Please note, you won't be able to reactivate the key within 24 hours after you confirm the deactivation.

To deactivate the license key, click the Deactivate button:
Click the Deactivate button.

Confirm the deactivation:
Confirm deactivation.


We have purchased a subscription and activated the license key for one user. It says that one license key can be used for several users though. If we would like to activate it for another user can we add it to the existing subscription, or do we need a new license key? Please advise. Thank you.


Hello Sabrina,

Thank you for contacting us. Our records show you have only 1 subscription for the add-in.
Please note that our subscription is account-based. If the product is going to be used under different Shared Email Templates accounts at the same time, you need to have several subscriptions, so there is one for each account. Simply said, each user should be licensed.
Feel free to buy additional licenses from our purchase page:
Or send us a message to


I cannot find my license key for the product. I purchased yesterday and the key is not in the email confirmation.


Hello Andrea,

Thank you for contacting us. I have just replied to you via email.


Do you sell license keys just for Shared Email Templates. Shared Email Templates is the only add-in that we will be needing and it would be for around 30 users.

Ekaterina Pechyonkina says:
January 30, 2020 at 7:36 am

Hello William,

Thank you for contacting us. I have just replied to you via email. Please check your Inbox. Thank you.


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Seen by everyone, do not publish license keys and sensitive personal info!

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