Introduction to Shared Email Templates

Empower your Outlook experience

Shared Email Templates for Outlook was created to empower your emailing experience. With this tool, you can use your templates in any Outlook, whether desktop or online, including Outlook for Windows, Outlook for Mac, and Outlook on the web. As all templates are stored in a sharing cloud-based service, you can easily share them with your colleagues united into one or several teams.

To start using your templates, simply install the add-in via the Microsoft Office Store, sign in, create a team and invite your mates. If you have security concerns, just encrypt your templates with your own secret key.

Video: Introduction to Shared Email Templates

Find the full video transcript on the Webinar 1: Create templates and shortcuts page.

Supported versions

The add-in works for Outlook email accounts connected to Microsoft/Office 365, outlook.com, or on-premise Exchange 2016+.

Microsoft Outlook Supported browsers for Outlook online
  • Outlook on Windows connected to Microsoft/Office 365
  • Outlook on Mac connected to Microsoft/Office 365
  • Outlook on Windows 2019
  • Outlook on Windows 2016
  • Outlook on Mac 2019
  • Outlook on Mac 2016
  • Outlook on the web
  • Google Chrome 78 and higher
  • Microsoft Edge 44 and higher
  • Microsoft Edge (Chromium-based) – beta support 79 and higher
  • Safari 12 and higher (limited support)
  • Firefox 69 and higher

Shared Email Templates in Outlook

When you run Shared Email Templates in your Outlook, you will see the following pane that lets you:

Shared Email Templates in Outlook.

  1. Type keywords into the Search field to search in the names and content of templates, folders, and teams. Also, you can select text in your message body, click the Magnifier icon and get the list of items that contain this keyword:

    Select text in the message body and click Magnifier.

    Note. Don't forget to deselect the selected text in the message body before pasting the template!
  2. Take advantage of the Selection mode to select several items and copy, move, or delete them at once.
  3. Select the view: All Templates, Favorite Templates, My Templates, Shared Templates, or Shortcuts.
  4. You can add any template to Favorite Templates by right-clicking it and selecting Add to Favorites.
  5. The default personal folders are Favorite Templates and My Templates. You can create new sub-folders for your templates, private or shared.
  6. You can link an Outlook folder with your drafts to Shared Email Templates and use these drafts as templates. Linked folders are marked with a blue letter "O".
  7. You can create or import datasets and insert values from them into templates. Datasets are marked with a corresponding icon.
  8. You can create ready-made reply templates or use shortcuts to construct your emails and templates. Shortcuts have a blue "#" sign before the name.
  9. Shared templates are stored in teams. You can invite members to your teams and share templates with them.
  10. To secure your privacy, you can encrypt your team. Encrypted teams have a small key sign on the label.
  11. These are the template actions: Paste, Edit in Browser, Edit, Add to Favorites, Copy, Move, Delete.
  12. If your template is a shortcut, you can click here to quickly rename it.
  13. When you stand on a template, you can see its contents on the grey background.
  14. Click this button to create a new template.
  15. The Handle Shortcuts button, you'll need to click it if you use shortcuts to create your emails.
  16. By clicking the three dots, you can go to your profile, sign out, get online help, view logs, ask us a question, or see the version of the product you use:
    The More menu.
  17. Here, you can see Notifications. If there are unread notifications, the icon is red, and you can click on it to see everything you missed.

Shared Email Templates in your browser

You can manage your templates and teams in a browser. Simply open the Shared Email Templates home page and log in:

Shared Email Templates in browser.

  1. Your templates are collected by folders: All Templates, Favorite Templates, My Templates, Shared Templates, and Shortcuts. This toolbar lets you filter all templates by the selected folder.
  2. When you stand on a template, you can see its contents on the right. On this screenshot is a dataset. Datasets can be created or edited only in browser.
  3. Click the Plus sign to create a new template, team, or folder:
    Create new template, folder, team in browser.
  4. Here are the Notifications. If there are unread notifications, the icon is red, and you can click on it to see what you've missed.
  5. Click the three dots to open the More menu:
    The More menu.

    Note. The Manage Keys option is available in a certain case only. Learn more on the Manage license keys and activations page.
  6. These are the template actions icons, click on them to edit, delete, copy, move templates, etc.

Documentation and how-to guides

Responses

José Lucas Mognon says:
February 7, 2020 at 1:32 am

Hi guys!

Just discovery what appear to be a bug on Outlook Shared Template Plugin: I can't login on the server (through outlook client and online, or even through https://email-templates.app/#/signin) when I'm connect via my OpenVPN client. The problem is promptly solved when I disconnect my VPN.... Could you please help me on how to solve that problem?

Reply
Katerina Bespalaya says:
February 7, 2020 at 9:33 am

Hi José,

Sorry to hear that you are having difficulties with our add-in. One of our support service agents has just replied to you by email. Please send us the details requested in the email message. They will help our developers understand what's causing the issue and provide you with further instructions. Thank you.

Reply

Is it possible to reorder templates in a folder?

Reply
Katerina Bespalaya says:
March 11, 2020 at 3:38 pm

Hello,

Thank you for your question. Unfortunately, it is not possible. We have not implemented this option considering possible performance issues and UI responsiveness slowdown. Sorry for any inconvenience.

Reply
Евгения Гекман says:
November 13, 2020 at 9:05 am

Hello!

I have used your application for Microsoft Outlook since last year. Last week, after the Windows update, the application began to require my e-mail and password (I have already forgotten both because they were never mentioned before). I tried to enter ALL of my e-mails to recover the password, but no reaction (wrong email). What should I do? Thank you!

Reply

Hello Evgenia,

Thank you for contacting us. For us to be able to understand the problem you faced better, please specify which of our add-ins you're using exactly and send us a screenshot of the window where you're asked to log in to support@ablebits.com. Thank you.

Reply

Can this be implemented into an organization which means create one template and share it among all employees ?

Reply

Hello Charbel,

Sure, you can create templates and share them with your co-workers. Here are the instructions on how to create a team:
https://www.ablebits.com/docs/outlook-shared-templates-teams/

Reply

Ask a question (posted publicly)

If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at support@ablebits.com.