Hi, I have tried to uninstall an add-on but the uninstall button is disabled. I have tried contacting the developer but they do not have contact information available.
Thank you for contacting us. Sorry to hear that you no longer want to use our add-on.
To uninstall it, please follow the steps described here:
If you have already removed the add-on but it's still in the list of your tools, the solutions are described here:
Would you kindly share your feedback on your experience with our add-on? What options have you tried and what has gone wrong? It will help us improve. Thank you.
Can i transfer a license from one to another account ?
If yes how ?
Thank you for your question. You will find the detailed instructions on how to transfer the subscription here:
Don't hesitate to contact us again if you need any further assistance.
Hi. I uninstalled the add-on. Does this means my subscription will be cancelled automatically?
Thank you for your question. No, uninstallation won't influense this. Please contact us at firstname.lastname@example.org with your order ID and I will check the details for you.
After I have uninstalled the add-on, it still shows up in my add-ons menu. How do I remove it so I stop seeing it entirely?
Thank you for contacting us. Please follow the steps described in this help page:
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