As soon as your payment is processed, you should receive an automatically generated email message with your license information. If you haven't, please check your Spam/Junk/Trash folders. If there is still no message, please contact us at email@example.com and we will send you all the necessary information asap.
After purchasing your Ultimate Suite license, you will receive an e-mail from us with your personal license key. Please find this message and copy license key to the clipboard before starting the activation process.
To enter your license key and unlock the program, please run Microsoft Excel. Go to the Ablebits Data tab and click the far left Buy Now button. In the drop-down menu, select the Enter License Key... option. After that, paste the license key from the clipboard and follow the Activation Wizard. If you need more details, please see How to activate Ultimate Suite for Excel license.
Trying to activate your Ultimate Suite for Excel license, you may see one of the Incorrect license key messages. They fall into three categories:
If you see the first or the second message, you need to detect the edition or version of Ultimate Suite you have installed and compare it to the edition or version you ordered. And then download and install the correct edition/version. Please perform the following steps:
If you see the third message, make sure you insert the license key entirely and do not enter any leading or trailing spaces.
The reason may be that the key was automatically blocked by our registration server due to the exceeded limit of activations. Please contact our support team with this issue at firstname.lastname@example.org
First, please check that you installed the correct version and edition of the product. Please find more details above.
Second, if you upgraded or updated Microsoft Windows or Office, you should install a compatible Ultimate Suite version. If you got your license more than two years ago but want to upgrade it, you can do it at a discount. Please contact us at email@example.com if you need help.
To recover your license key, please make a request to the Activation service. Your license key will be sent to the email address that you specified when purchasing the product. If your email address has been changed or you don't remember it, please contact us to recover your license key manually.