We use the e-commerce service Digital River GmbH (MyCommerce Share-it) to process our orders and collect payments. They accept all major credit cards, check, PayPal and Purchase Orders.
Yes, the purchase process is 100% secure and safe. Our orders are processed by the global e-commerce service MyCommerce Share-it that provides secure order processing worldwide. All information you provide during the order process is encrypted and protected via a secure SSL connection (https).
We provide unconditional 30-day money back guarantee for all the products. If for any reason you want to get your money back, just let us know and we will refund your money in full, no questions asked.
You will receive the license information in a few minutes upon completion of your order.
Currently, we do not sell add-ins for Excel separately. All our tools for Excel can only be purchased as part of Ultimate Suite.
Yes! If you need a formal quote in the PDF format, please contact us with the following details:
A quote in the PDF format will be sent to you in 1-2 business days. The quote is valid for 14 days; if it is not processed within that period, it will be automatically cancelled.
To turn the quote into a real order, click the "Process order" link in the email, choose the payment option on the order form, click "Buy now", and a few seconds later the order is completed.
Corporate clients can place a purchase order (PO) through Digital River GmbH (MyCommerce Share-it), our secure e-commerce service. To submit a purchase order, please perform the following steps:
Yes, our DUNS number is 506860128 and the NCAGE code is SAQR3.
After your order is processed, an invoice will be sent to the specified e-mail address. If you need a copy of the invoice at a later point of time, you can get it by logging into your Share-it! account.
If you have any difficulties, please contact us with your order ID, and we will send you a copy of the invoice.
Yes, we provide the following discount types:
| Quantity | Volume discount |
| 2 - 10 | 20% |
| 11 - 25 | 25% |
| 26 - 50 | 35% |
| Over 50 | Site License. Contact us for details |
Please enter NPO-discount in the appropriate field of the order form.
If you are a software reseller, please contact us for details.
The license is lifetime, meaning you pay once and can use the purchased version of the product as long as you like.
There are no annual or any other recurring fees.
During 2 years after the purchase you get all minor updates (e.g. 2018.5, 2018.4) and major versions (2018, 2019) for free. After that, you can buy the next major version with a 50% discount of the regular price.
It depends. Microsoft might release an Office version or an update that will require great efforts to support it. In this case, we will have to develop and publish the next major version of our products as well.
For example, we had to build Ultimate Suite 2018 when Microsoft added several features to Office 2016 that made Ultimate Suite unusable. However, Office 2019 had so few differences with the previous updates of Office 2016 that we decided not to make a new major version.
Hello
I am a professor at Keiser University (Flagship Campus). We at Keiser have been using a lot of MS Excel in our courses. There are some courses that uses advanced Excel. After doing some research I found the Ablebits Data addon to be useful. I have downloaded the trial version but have not had enough time to test.
I am Sase Singh and I am the Program Director of the Information Technology Management Program.
I am wondering if you have academic licences for your add-on or if you have versions for professors to try before moving to adoption.
Thanks.
Sase Singh
Hello Sase,
Thank you for contacting us and for interest in our product.
First of all, could you please specify the add-in you were testing? Until recently, there was an opportunity to download a single add-in and try it for free, but now we offer to download and try the whole collection of our add-ins for Excel that is called Ultimate Suite for Excel. So if you tried a single add-in (Merge Two Tables, Remove Duplicates, etc.), you can uninstall it, install Ultimate Suite, and keep on testing the product. All the downloads are available here: https://www.ablebits.com/downloads/index.php
Concerning the academic licenses, we offer a 10 % discount for educational institutions. To get it, simply enter the coupon code 'NPO-discount' in the appropriate field of the order form.
Please contact us again if you need any further assistance.
Thank you.
Does your company have a W-9 to accept orders from schools?
Hi Jeanne,
Thank you for your interest in our product.
We do have the W-9 form. Please check your Inbox, we've sent it to you.
Dear Jeanne,
a little clarification. As we are non-residents of the United States, we use the W-8 form. This form was sent to you by my colleague.
Sorry for the confusion.
As the owner and SOLE USER of your product may I install it on my three X86 PC devices plus one MAC Apple device?
Hello Alfred,
Thank you for contacting us.
I'm sorry, our software doesn’t work for Mac. The current versions of the add-ins work for Microsoft Windows only.
I purchased your software before but now need to install it on my new laptop. What do I need to do this for outlook 2019
Hello Craig,
Thank you for contacting us.
We have just replied to you via email, please check your Spam/Junk/Trash email folders if you still don’t see our email in your Inbox.
