Answers to FAQs about purchasing, invoices, tax, etc.

Purchasing FAQ

Find answers to FAQs about purchasing, invoices, tax, etc. for each product we sell:

If you don't find an answer to your question, please contact us at


Jessa Mae Alburo says:
March 26, 2024 at 6:08 pm

Hi, Good day! I would like to ask if ever that we will purchase and if you will provide the activation code. The activation code that you will send to us can be used by many user?

Hello Jessa,

Thank you for your question.

Our products are licensed per user. If the add-in is going to be used by different individuals, you need to have several licenses/subscriptions, so that there is one license for each user. However, if multiple licenses/subscriptions are purchased within one order, one activation code which covers the indicated number of users is issued and then it can be used by several users.

Should you have any other questions, feel free to email us at

Amanda Liebenberg says:
September 5, 2023 at 8:43 am

Hi I am using the trial version to see if this can work for me. I imported a large amounts of images, added a note to each of them. Saved the file and forward it to a collegue as a test. Unfortunately my colleque is not able to view the comments. So I assume that Ablebits must be installed on each computer for the other person to see work done by using ablebits tools?

Hello Amanda,

Thank you for your comment. If your question is about Ultimate Suite for Excel, the add-in doesn't need to be installed on each computer for other users to see the changes made by the add-in. For us to better understand the issue you are having, please contact us at and send a screenshot showing your note/comment. Thank you.

Hi there
I want to buy the Ultimate for my laptop for home use but want to also use for work settings. If I do a project at home will it alter or corrupt the excel file if sent to work? I don't think I can install anything on a government department system.

In the past, I purchased a license for a single add-in. It is possible to apply that purchase towards buying the Ultimate Suite?

Brian Armstrong says:
April 1, 2021 at 7:13 am

I would like to buy the Ultimate Suite for Excel for a friend of mine. How do I get the license key sent to them and linked to their name?


Hello Brian,

Thank you for your question. Feel free to buy a license for your friend directly from our purchase page:

Please note that there is a possibility to specify the recipient’s information when placing an order. Just click on “Show more input fields” on the purchase order form and uncheck the Recipient or Licensee is the same as the Purchaser option. Then enter the recipient’s details. After the order is processed, all the payment information (including the invoice) will be sent to the billing email address, while the product information (license details and download link) will be sent to the delivery email address, i.e. to your friend.

Susan Canale says:
March 1, 2021 at 2:30 pm

Good Morning...I gave you the wrong email address orginally. Who can I email to get a quotation?

Since we have not purchased from you previously, I have to also send you a form to fill out and request a W-9.

Sue Canale

I installed a trial of Power Tools for Google Sheets. I have a Sheet with different tabs per month. Each tab has an Amount column. I want to sum the Amount column across multiple tabs. Is this possible? Thank you.

Lejo Thomas says:
June 25, 2020 at 2:13 am

I am trailing the bundle for excel. So far like it.

Maybe a list of what all features (detailed one) are there in plain English (a single sheet printable as a cheat sheet for users to download, print and keep near PC) - will help users to remember what can be done with the Add-in. Just a suggestion!

My question is as below.
If I buy a personal copy and wanted to use on my personal PC and work PC - should I buy 2 copies ?

Also what is the process of transferring licence from a laptop to next when I upgrade my personal PC / get a new work PC.


Hello Lejo,

Thank you for your interest in our product.

Unfortunately, we do not have a printable sheet with all the tools included in Ultimate Suite with their short description, but we will consider creating such a list. Thank you for the idea :)

In the meantime, you can find a complete list of the Ultimate Suite components along with the links to the pages for each tool here. Moreover, there is a user manual for each tool available from here. You can also open the help page for a particular tool directly from Excel by clicking the F1 button at the bottom of the add-in pane / window.

If you'd like to use the add-in only on two computers, at home and at work, you can purchase just 1 license for the Personal edition of Ultimate Suite. It is also possible to transfer a license from one computer to another if necessary. You just need to uninstall the product from your old machine (if possible), download it on your new PC, install and activate using your license key.

If you have any other questions or need further clarification, please do not hesitate to email us to

kenichi sato says:
June 9, 2020 at 12:45 pm


I purchased AutoBCC-Outlook for Outlook 2003 in 2017 for my business.

I just found out it has been stopped working in March 2020.

I no longer see any AutoBCC-Outlook on Outlook 2003.

Please fix this problem as soon as possible.

David Cronin says:
April 29, 2020 at 2:26 pm

Dear Ablebits,

Have started using "link Ckecker" for Word.
This is 7-day trial version but when I try to purchase I have not been able to fing the purchase link for that specific module. Can you point me to the correct place?

Debra Keller says:
April 14, 2020 at 12:44 pm

Good Morning!
I work in a School District and would like to get our business office to start purchasing licenses of your product for Excel and Google Sheets. I have been using it myself and LOVE IT, using it has saved me so much time!!
I see you offer a site license is that the Terminal server edition? Do you also offer a site license for the Google Sheets add-on?
I would need the W9 to have you set up as a vendor or who are your resellers?

Good evening,
I am interested in the Ablebits Suite, but the price keeps increasing and I find this to be upsetting. The first price was 59.99 and this is a good price to me. Can I get that price now so that I can purchase it now please?

We have an account under the name of our CEO for 5 licenses and we have used them all.
How can we add 5 additional licenses to the same account?

Thank you!

Joel Capps
Configuration Manager
Medversant Technologies

Ekaterina Pechyonkina (Ablebits Team) says:
January 17, 2020 at 2:21 pm

Hello Joel,

Thank you for contacting us. I have just replied to you via email. Please check your Inbox. Thank you.

You say
During 2 years after the purchase you get all minor updates (e.g. 2018.5, 2018.4) and major versions (2018, 2019) for free. After that, you can buy the next major version with a 50% discount of the regular price.

I want to benefit from this. I bought ablebits-ultimate-suite-excel-v2014-3-5-339
Order ablebits-ultimate-suite-excel-v2014-3-5-339 2014
I stopped using your product for sometime, due to changes of laptops and operating systems. Now I would like to renew . I have W 10, Office 19 on my recent machine.
Thanks for your prompt reply

Katerina Bespalaya (Ablebits Team) says:
December 9, 2019 at 12:42 pm

Hello Fouad,

Could you please send your current license key or order number for Ultimate Suite to We'll check if you are eligible for a free upgrade. If you are not, then we'll provide you with a direct link to purchase the upgrade with a 50% discount. Thank you.

MacOS support

Does Ablebits provide a MacOS version? Thanks.

Hello Brian,

I'm sorry, our software doesn’t work for Mac. The current versions of the add-ins work for Microsoft Windows only.

However, you can have a look at Power Tools for Google Sheets that has similar functionality and can be run in a browser on your Mac. The add-on is installed and purchased directly through Google Sheets. You can test it out for 30 days for free to see if it suits your needs:

August 28, 2019 at 2:45 pm

Our school district office would love to purchase your Ultimate Suite for Excel. However, our procurement office will not issue a PO to a company unless they are registered (online) as a vendor. I tried to go through ShareIt but they said they do not complete forms. I would like to know if there are any other options available to us. I would think this is not the first time you have had this request. I would appreciate any assistance you can offer.

I purchased your software before but now need to install it on my new laptop. What do I need to do this for outlook 2019

Hello Craig,
Thank you for contacting us.

We have just replied to you via email, please check your Spam/Junk/Trash email folders if you still don’t see our email in your Inbox.

Does your company have a W-9 to accept orders from schools?


I am a professor at Keiser University (Flagship Campus). We at Keiser have been using a lot of MS Excel in our courses. There are some courses that uses advanced Excel. After doing some research I found the Ablebits Data addon to be useful. I have downloaded the trial version but have not had enough time to test.

I am Sase Singh and I am the Program Director of the Information Technology Management Program.

I am wondering if you have academic licences for your add-on or if you have versions for professors to try before moving to adoption.


Sase Singh

Hello Sase,
Thank you for contacting us and for interest in our product.
First of all, could you please specify the add-in you were testing? Until recently, there was an opportunity to download a single add-in and try it for free, but now we offer to download and try the whole collection of our add-ins for Excel that is called Ultimate Suite for Excel. So if you tried a single add-in (Merge Two Tables, Remove Duplicates, etc.), you can uninstall it, install Ultimate Suite, and keep on testing the product. All the downloads are available here:
Concerning the academic licenses, we offer a 10 % discount for educational institutions. To get it, simply enter the coupon code 'NPO-discount' in the appropriate field of the order form.

Please contact us again if you need any further assistance.

Thank you.

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