FAQ Index: Desktop add-ins

General FAQ

Where can I get the latest versions of your add-ins?
https://www.ablebits.com/downloads/index.php

Are there any Ablebits apps for Mac?
https://www.ablebits.com/excel-mac-addins.php

What versions of Microsoft Windows do your add-ins work with?
https://www.ablebits.com/docs/microsoft-office-add-ins-general/#windows-support

What versions of Microsoft Office products do your add-ins support?
https://www.ablebits.com/docs/microsoft-office-add-ins-general/#excel-outlook-support

How can I detect the full version number and bit version of Microsoft Office I use?
https://www.ablebits.com/docs/microsoft-office-detect-version/

How do I update my Microsoft Office?
https://www.ablebits.com/docs/microsoft-office-update/

How can I disable Preview Pane in File Explorer?
https://www.ablebits.com/docs/excel-disable-preview-pane/

How do you handle ussues on my PC via TeamViewer? Is it safe?
https://www.ablebits.com/docs/ablebits-teamviewer/

I've been using Ultimate Suite for a while, and all of a sudden Ablebits tabs disappeared
https://www.ablebits.com/docs/excel-tabs-disappeared/

Excel crashes when you use Ultimate Suite: Reasons and solutions
https://www.ablebits.com/docs/excel-crash-troubleshooting/

How to install Desktop Office instead of Office from Microsoft Store
https://www.ablebits.com/docs/microsoft-office-install-desktop/

Activation FAQ

I haven't received my license key
https://www.ablebits.com/docs/microsoft-office-add-ins-activation/#get-license-key

How to activate Ablebits license for Ultimate Suite?
https://www.ablebits.com/docs/excel-ultimate-suite-activation/

I'm entering my license key but it says Activation limit exceeded
https://www.ablebits.com/docs/microsoft-office-add-ins-activation/#activation-limit-exceeded

When I try to activate my license, I receive the Incorrect license key message
https://www.ablebits.com/docs/excel-ultimate-suite-incorrect-license-key/

I reinstalled the add-in/Office/Windows and my license key has stopped working
https://www.ablebits.com/docs/microsoft-office-add-ins-activation/#reinstalled-key-disabled

How can I recover my lost license key?
https://www.activatenow.com/user/key-reminder/index.asp

Where can I find the license key in Excel if the add-in is already registered?
https://www.ablebits.com/docs/excel-find-license-key/

Where can I find the license key in Outlook if the plug-in is already registered?
https://www.ablebits.com/docs/outlook-find-license-key/

Installation: Ultimate Suite for Excel

How to install Personal edition?
https://www.ablebits.com/docs/excel-ultimate-suite-personal-edition-installation/#install-personal

How to uninstall Personal edition?
https://www.ablebits.com/docs/excel-ultimate-suite-personal-edition-installation/#uninstall-personal

How to install Business edition?
https://www.ablebits.com/docs/excel-ultimate-suite-business-edition-installation/#install-business

How to deploy Ultimate Suite via SCCM?
https://www.ablebits.com/docs/excel-ultimate-suite-corporate-deployment/

How to deploy Ultimate Suite via GPO?
https://www.ablebits.com/docs/excel-ultimate-suite-deployment-gpo/

How to deploy Bisuness Edition with Command Line?
https://www.ablebits.com/docs/excel-ultimate-suite-business-edition-installation/#deploy-command-line

How to uninstall Business Edition?
https://www.ablebits.com/docs/excel-ultimate-suite-business-edition-installation/#uninstall

How to install Terminal Server edition?
https://www.ablebits.com/docs/excel-ultimate-suite-terminal-server-installation/#install-terminal

How to activate Terminal Server edition for all users?
https://www.ablebits.com/docs/excel-ultimate-suite-terminal-server-installation/#activate-terminal

How to uninstall Terminal Server edition?
https://www.ablebits.com/docs/excel-ultimate-suite-terminal-server-installation/#uninstall

Where in Excel can I find the add-in after I install it?
https://www.ablebits.com/docs/excel-ultimate-suite-personal-edition-installation/#setup-complete

Installation troubleshooting

There are no Ablebits tabs in Excel
https://www.ablebits.com/docs/excel-enable-ablebits/

Ultimate Suite for Excel doesn't show up in Office 365 installed from Microsoft Store
https://www.ablebits.com/docs/excel-installed-from-store/

The add-in cannot load one of its dlls
https://www.ablebits.com/docs/excel-ultimate-suite-antiviruses/#dll-errors

Windows protected your PC
https://www.ablebits.com/docs/excel-ultimate-suite-antiviruses/#windows-protected

Add-ins Collection for Outlook

How to install add-ins for Outlook?
https://www.ablebits.com/docs/outlook-add-ins-collection-installation/

How to deploy Add-ins Collection for Outlook via GPO?
https://www.ablebits.com/docs/outlook-add-ins-collection-deployment-gpo/

How to deploy Add-ins Collection for Outlook via SCCM?
https://www.ablebits.com/docs/outlook-add-ins-collection-deployment/

Where in Outlook can I find the add-in after I install it?
https://www.ablebits.com/docs/outlook-add-ins-collection-installation/#setup-complete

How to activate Ablebits license for Outlook Collection?
https://www.ablebits.com/docs/outlook-add-ins-collection-activation/

How to uninstall add-ins for Outlook
https://www.ablebits.com/docs/outlook-add-ins-collection-installation/#uninstall-personal

No Ablebits tabs in Outlook
https://https://www.ablebits.com/docs/outlook-enable-ablebits/

Add-ins Collection for Outlook doesn't show up in Office 365 installed from Microsoft Store
https://www.ablebits.com/docs/outlook-installed-from-store/

Outlook Online add-ins

All my templates have disappeared all of a sudden and new ones cannot be saved. What do I do?
https://www.ablebits.com/docs/outlook-online-add-ins-faq/#lost-templates

Does your Template Phrases support formatting?
https://www.ablebits.com/docs/outlook-online-add-ins-faq/#support-formatting

Can I transfer my templates from outlook online version to a desktop one?
https://www.ablebits.com/docs/outlook-online-add-ins-faq/#transfer-templates

How do I open an attachment with your tool?
https://www.ablebits.com/docs/outlook-online-add-ins-faq/#open-attachments

How can I uninstall your add-in?
https://www.ablebits.com/docs/outlook-online-add-ins-faq/#uninstall-add-in

Responses

I am having an issue with the Ablebits Add-In staying active. I have been using Ablebits for a few months without issue until this week when it suddenly became disabled. I re-enabled it and now, every time Excel closes, my Ablebits tab disappears and I find that it has become an inactive COM Add-in. The Load behavior is set to ' Unloaded' and I am not sure how to fix this issue. I'd rather not have to activate the add-in every time I use the program, which is multiple times a day. Can you help?

Reply

Hello Angela,
Thank you for contacting us.

Our support team replied you in an email. Please check your Spam/Junk/Trash email folders if you still don't see it in your Inbox.

Thank you.

Reply

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