All questions & answers

Excel, Outlook, Word, Outlook Online add-ins

General FAQ

Where can I get the latest versions of your add-ins?

What versions of Microsoft Windows do your add-ins work with?

What versions of Microsoft Office products do your add-ins support?

How can I detect the full version number and bit version of Microsoft Office I use?

How do I update my Microsoft Office?

How can I disable Preview Pane in File Explorer?

How do you handle issues on my PC via TeamViewer? Is it safe?

Excel crashes when you use Ultimate Suite: Reasons and solutions

How to install Desktop Office instead of Office from Microsoft Store

There are no Ablebits tabs in Excel, how to fix this?

I can see the Ablebits tabs in the ribbon, but when I click on them–nothing happens

How to take a screenshot?

How to configure AppLocker to let Ablebits add-ins work?

How to fix "The digital signature file is corrupt" error?

Activation FAQ

How to activate Ablebits license for Ultimate Suite?

When I try to activate my license, I receive the "Incorrect license key" message

How can I recover my lost license key?

Where can I find the license key in Excel if the add-in is already registered?

Where can I find the license key in Outlook if the plug-in is already registered?

Installation: Ultimate Suite for Excel

How to install the Personal edition?

How to uninstall the Personal edition?

How to install the Business edition?

How to deploy Ultimate Suite via SCCM?

How to deploy Ultimate Suite via GPO?

How to deploy the Business edition with Command Line?

How to uninstall the Business edition?

Where in Excel can I find the add-in after I install it?

Installation troubleshooting

Ultimate Suite for Excel doesn't show up in Office 365 installed from Microsoft Store

The add-in cannot load one of its dlls

Windows protected your PC

Unable to repair or uninstall the add-in

Add-ins Collection for Outlook

How to install add-ins for Outlook?

How to deploy Add-ins Collection for Outlook via GPO?

How to deploy Add-ins Collection for Outlook via SCCM?

Where in Outlook can I find the add-in after I install it?

How to activate Ablebits license for Outlook Collection?

How to uninstall add-ins for Outlook

No Ablebits tabs in Outlook

Add-ins Collection for Outlook doesn't show up in Office 365 installed from Microsoft Store

Template Phrases cannot open the shared templates file

Outlook crashes when you use Add-ins Collection and have the ESET NOD32 add-in for Outlook enabled

Unable to repair or uninstall Ablebits add-in for Outlook

Can't enter anything into any edit boxes on task pane in Template Phrases, Conversational Attachments, etc.

Outlook Online add-ins

All my templates have disappeared all of a sudden and new ones cannot be saved. What do I do?

Does your Template Phrases support formatting?

Can I transfer my templates from outlook online version to a desktop one?

How do I open an attachment with your tool?

How can I uninstall your add-in?