Note. Personal accounts this page relates to are deprecated. For up-to-date information, follow this link: Manage subscriptions.
When the Manage Keys option appears
The Manage Keys option becomes available in the Shared Email Templates web app only if both conditions below are met:
- You're the purchaser and your email address in the Shared Email Templates account is the same as the email address you used when ordering the subscriptions.
- You have at least one key covering two or more subscriptions.
Note. The Manage Keys option is available in the Shared Email Templates web app only. You won't see this option in online or desktop Outlook.
If you have five subscription keys and each of them covers only one subscription, you won't see the Manage Keys option. If you have a key covering five subscriptions but it was purchased by your colleague, you won't see the Manage Keys option either (your colleague will see it).
You can change the owner of a subscription key by contacting us at firstname.lastname@example.org
from the purchaser's email address.