Licensing FAQ
Ultimate Suite for Microsoft Excel
What is the difference between the Personal, Business, and For Terminal Server users editions?
All editions of Ultimate Suite for Excel include the same set of add-ins, so functionally they are identical. For all editions we offer a lifetime license, meaning you pay once and can use the purchased version of the product as long as you like.
The differences between the editions are the following:
| Personal edition | Business edition | For Terminal Server users edition | |
|---|---|---|---|
| The number of machines | 2 (two) computers for a single user | 5 (five) computers for a single user | 1 (one) terminal server, terminal servers farm, or virtual/remote desktop server |
| Corporate deployment | via GPO or SCCM | via GPO or SCCM | |
| Features and hotfixes on request | Included | Included |
Corporate deployment
The Business edition and For Terminal Server users edition can be deployed for a group of users:
Corporate deployment via Group Policy Object (GPO)
Corporate deployment via System Center Configuration Manager (SCCM)
Features and hotfixes
The Business edition and For Terminal Server users edition include features and hotfixes on request. It means that we will do everything in our power to create additional features and fix the found bugs as soon as possible.
Can I use the Business edition if I bought Personal and the other way around?
No. Your license key is valid only for the edition that you purchased, so you cannot activate the Business edition with a key for the Personal one or vice versa. Please be sure to double-check which edition you are buying. If you mistakenly bought a wrong edition, please contact us to get the right one.
Can I use the Personal edition at work and home?
Sure! We've made the Personal edition suitable for two computers so you could enjoy Ultimate Suite for Excel both in the office and at home.
On how many computers can I activate one license?
Ablebits license is user-based. If the product is going to be used by different individuals, you need to get a license for each user. A single user is allowed to install the product on up to 5 computers, depending on the edition. For more information, please see the table above.
Note. Please be informed, that if you exceed the activation limit, your key will be temporarily blocked by our registration server.
Can I transfer my license to another machine?
Sure! You can transfer a license from one computer to another. Simply uninstall the product from an old machine (if possible), then download the product on a new machine, install and activate it using your current license key.
How long can I use my license?
The license is lifetime, meaning you pay once and can use the purchased version of the product as long as you like.
Are there any recurring fees?
There are no annual or any other recurring fees.
What is the upgrade policy for Ultimate Suite for Excel?
During 2 years after the purchase you get all updates for free.
How often are major versions published?
It depends. Microsoft might release an Office version or an update that will require great efforts to support it. In this case, we will have to develop and publish the next major version of our products as well.
Is there a loyalty program for Ultimate Suite for Excel?
As our customer, you can upgrade your licenses for the next 2 years at a 50% discount.
Responses
KARAMAGI Frederick says:
May 13, 2023 at 8:20 pm
Where can I find the pricing?
Hello Frederick,
You can find the pricing on our purchase page: https://www.ablebits.com/purchase/index.php#host-excel
Kristien says:
April 20, 2022 at 8:10 am
Hi,
After a HD-crash we are not able to reactivate Ablebits on a new disk. We get the message 'license key is disabled'. How can we re-enable the license key?
Thank you,
Kristien
Hi Kristien,
Thank you for your comment. I'm really sorry that you are having difficulties with activation.
For us to be able to help you better, please email us your current license key for the Ablebits product at support@ablebits.com. Please also include a screenshot of the activation wizard step showing the license details you enter and the error message you get.
We'll check your key in our records and provide you with further instructions. Thank you.
Michelle says:
April 8, 2022 at 3:38 pm
If we purchase multiple business edition licenses, is there a company portal that can be used to manage licenses?
Hello Michelle,
Sorry, we don't have such a portal. I recommend purchasing multiple licenses at a time (with one order). In this case you will get an automatic volume discount and cover all your users under one key. Please contact me at support@ablebits.com, I will gladly offer the best possible pricing.
JAYESH RAJDEV says:
June 19, 2021 at 3:55 pm
I want to know the features of this product, how to utilise? Can be there any tutorial for this to understand the use of the product? Since I am new in excel..
Hello JAYESH,
Thank you for your interest in our software. Feel free to install Ultimate Suite in a trial mode using this direct download link:
https://www.ablebits.com/files/get.php?addin=xl-suite&f=free-trial
BTW, our copywriters did their best to create help pages. To get started, you can look through this quick product overview:
https://www.ablebits.com/docs/excel-ultimate-suite-getting-started/
What is more, you are welcome to download a cheat sheet for the tool and use it anytime.
Katie Matteson says:
April 19, 2021 at 1:22 pm
Good Morning,
I was bought a new laptop for work and ablebits was not included. I have a license but I can't seem to get it to work.
Thank you,
Katie
Hello Katie,
Thank you for contacting us. I am really sorry, I cannot find any Ablebits license registered to your name or email address in our database. Please send me your current key, order ID to support@ablebits.com. I will do my best to assist.
Andy says:
April 7, 2021 at 1:14 pm
Hello,
i don't remember the license key on my old computer as it was deployed to me with ablebits already preinstalled. is there a way to find the key on the old computer so i can manually activate it when i get a new laptop. thank you
Hello Andy,
Thank you for contacting us. Sorry, I can not find any license registered to your name or email address. I've requested additional information in a separate email, please respond so I might help.
Andrew Duszak says:
November 30, 2020 at 9:48 pm
Hello. My company got new PCs. How do I deactivate my license and transfer it to my new PC?
Thank you.
Hello Andrew,
Thank you for your question. To transfer your license to a new machine, you need to uninstall the add-in from your old PC (if possible), then download it on a new PC, install and activate using your current license key. You can always download the latest versions of our add-ins from this webpage.
If you have any other questions or need further assistance, feel free to email us at support@ablebits.com.
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