Licensing FAQ

Ultimate Suite for Microsoft Excel

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What is the difference between the Personal, Business, and Terminal Server editions?

All editions of Ultimate Suite for Excel include the same set of add-ins, so functionally they are identical. For all editions we offer a lifetime license, meaning you pay once and can use the purchased version of the product as long as you like. The Terminal Server edition is obsolete.

The differences among the editions are the following:

Personal edition Business edition Terminal edition (obsolete)
The number of machines 2 (two) computers for a single user 5 (five) computers for a single user All users on a Single terminal server
Corporate deployment via GPO or SCCM via GPO or SCCM
Features and hotfixes on request Included Included
Escalated to product management and developers directly Included

Corporate deployment

The Business and Terminal Server (obsolete) editions can be deployed for a group of users:
Corporate deployment via Group Policy Object (GPO)
Corporate deployment via System Center Configuration Manager (SCCM)

Features and hotfixes

The Business and Terminal Server (obsolete) editions include features and hotfixes on request. It means that we will do everything in our power to create additional features and fix the found bugs as soon as possible.

Request escalations

For the Terminal Server edition (obsolete), if our support service won't be able to help you with your request, the request can be escalated to product management and developers directly.

Can I use the Business edition if I bought Personal and the other way around?

No. Your license key is valid only for the edition that you purchased, so you cannot activate the Business edition with a key for the Personal one or vice versa. Please be sure to double-check which edition you are buying. If you mistakenly bought a wrong edition, please contact us to get the right one.

Can I use the Personal edition at work and home?

Sure! We've made the Personal edition suitable for two computers so you could enjoy Ultimate Suite for Excel both in the office and at home.

On how many computers can I activate one license?

Ablebits license is user-based. If the product is going to be used by different individuals, you need to get a license for each user. A single user is allowed to install the product on up to 5 computers, depending on the edition. For more information, please see the table above.

Note. Please be informed, that if you exceed the activation limit, your key will be temporarily blocked by our registration server.

Can I transfer my license to another machine?

Sure! You can transfer a license from one computer to another. Simply uninstall the product from an old machine (if possible), then download the product on a new machine, install and activate it using your current license key.

How long can I use my license?

The license is lifetime, meaning you pay once and can use the purchased version of the product as long as you like.

Are there any recurring fees?

There are no annual or any other recurring fees.

What is the upgrade policy for Ultimate Suite for Excel?

During 2 years after the purchase you get all updates for free.

How often are major versions published?

It depends. Microsoft might release an Office version or an update that will require great efforts to support it. In this case, we will have to develop and publish the next major version of our products as well.

Is there a loyalty program for Ultimate Suite for Excel?

As our customer, you can upgrade your licenses for the next 2 years at a 50% discount.

Responses

JAYESH RAJDEV says:
June 19, 2021 at 3:55 pm

I want to know the features of this product, how to utilise? Can be there any tutorial for this to understand the use of the product? Since I am new in excel..

Reply

Hello JAYESH,

Thank you for your interest in our software. Feel free to install Ultimate Suite in a trial mode using this direct download link:
https://www.ablebits.com/files/get.php?addin=xl-suite&f=free-trial

BTW, our copywriters did their best to create help pages. To get started, you can look through this quick product overview:
https://www.ablebits.com/docs/excel-ultimate-suite-getting-started/

What is more, you are welcome to download a cheat sheet for the tool and use it anytime.

Reply
Katie Matteson says:
April 19, 2021 at 1:22 pm

Good Morning,
I was bought a new laptop for work and ablebits was not included. I have a license but I can't seem to get it to work.
Thank you,
Katie

Reply

Hello Katie,

Thank you for contacting us. I am really sorry, I cannot find any Ablebits license registered to your name or email address in our database. Please send me your current key, order ID to support@ablebits.com. I will do my best to assist.

Reply

Hello,
i don't remember the license key on my old computer as it was deployed to me with ablebits already preinstalled. is there a way to find the key on the old computer so i can manually activate it when i get a new laptop. thank you

Reply

Hello Andy,

Thank you for contacting us. Sorry, I can not find any license registered to your name or email address. I've requested additional information in a separate email, please respond so I might help.

Reply
Andrew Duszak says:
November 30, 2020 at 9:48 pm

Hello. My company got new PCs. How do I deactivate my license and transfer it to my new PC?

Thank you.

Reply

Hello Andrew,

Thank you for your question. To transfer your license to a new machine, you need to uninstall the add-in from your old PC (if possible), then download it on a new PC, install and activate using your current license key. You can always download the latest versions of our add-ins from this webpage.

If you have any other questions or need further assistance, feel free to email us at support@ablebits.com.

Reply

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