If you use Microsoft Office 365 installed from Microsoft Store, most probably, after installing the Add-ins Collection for Outlook, you won't find the Ablebits tabs in the ribbon and the add-in won't appear in the list of COM Add-ins.
Please take the steps below to manually add the Ablebits program into Outlook.
Click Open.
Now the add-in should appear in the ribbon:
If you have difficulties on any of the above steps or the instructions don't work for you, please leave your comment below or contact us at support@ablebits.com. Our support service assistants will do their best to help you solve the problem.
Responses
hello,
despite checking ther is no hidden file, I can not find way to instal Ablebi.
Can you please help?
Hello,
Our support service assistant has just replied to you by email. Please check your Inbox. Thank you.
hello,
despite checking ther is no hidden file, I can not find way to instal Ablebi.
Can you please help?
Hello Daniel,
Thank you for contacting us. If you are trying to install our Add-ins Collection for Outlook, here are the instructions for you: https://www.ablebits.com/docs/outlook-add-ins-collection-installation/
If however you have the add-in installed, but don't see the Ablebits tab in your Outlook Ribbon, please follow the steps described here to fix the issue: https://www.ablebits.com/docs/outlook-enable-ablebits/#is-not-disabled
If these instructions don't work for you or the problem you're having is different, please describe it in more detail. We will try our best to help you.
Good day,
It seems like Ablebit Auto BCC has 'disappeared' from my Outlook. I followed all the solutions that are mention on the troubleshoot pages, but I just can't find the Auto BCC add-in.
Should I re-download the software or can you help me retrieving the add-in?
Kind regards,
Joris
Hello Joris,
I am sorry to hear that you are having difficulties of this kind. Please make sure that the add-in hasn't got disabled, here are the instructions for you to follow:
https://www.ablebits.com/docs/outlook-enable-ablebits/#is-not-disabled
If it is not your case, then please contact us at support@ablebits.com for further assistance.