You click on buttons and nothing happens

Troubleshooting for Ultimate Suite for Excel

Suppose you've just installed Ultimate Suite or even have been using it for a while, and one day you start Excel, click on the Ablebits tabs, but tools do not start. Most often the problem is caused by Office or Windows updates. On this page, find the instructions on how to make Ablebits buttons clickable again.

Important! As we are unable to detect when your Windows or Office versions are updated, before taking the steps below, please restart your machine.
Note. Not activated and unlicensed Microsoft Office does not run add-ins correctly.

Solution 1. Disable Preview pane in File Explorer

First of all, check if the Preview pane is enabled on your machine and if so, disable it:
How to disable Preview pane in File Explorer

Solution 2. Use the .NET Framework Repair Tool

If disabling the Preview pane has not helped, let's try out the .NET Framework Repair Tool.
When you are finished, restart your machine, run Excel, and check if the Ablebits buttons are clickable. If they are still not, go to the next step to repair Microsoft Office.

Solution 3. Repair your Office

Follow the Repair your office guide. When the repair is complete, restart your computer. Then open Excel and check if the Ablebits tools start. If you click on the tabs and still nothing happens, please contact us.

Ask a question (posted publicly)

If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at
60+ professional tools for Excel
60+ professional tools for Excel
2019–2007 to do your daily work
Incredible product, even better tech support…AbleBits totally delivers!
Deborah Bryant
Anyone who works with Excel is sure to find their work made easier
Jackie Lee
The best spent money on software I've ever spent!
Patrick Raugh
Ablebits is a fantastic product - easy to use and so efficient.
Debra Celmer
Excel is at its best now
Annie C.
I don't know how to thank you enough for your Excel add-ins
Jennifer Morningstar
Anybody who experiences it, is bound to love it!
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AbleBits suite has really helped me when I was in a crunch!
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I have enjoyed every bit of it and time am using it
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It's the best $100 we've ever spent!
Mike Cavanagh
I love the program, and I can't imagine using Excel without it!
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One word… WOW!
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Love the products!
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It is like having an expert at my shoulder helping me…
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Your software really helps make my job easier
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Thanks for a terrific product that is worth every single cent!
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