Installation FAQ

Add-ins for Excel, Outlook, Word

Responses

Bert van Lobenstein says:
February 22, 2019 at 11:27 am

After the last update of ablebit addon voor Outlook Hitman Pro Alert closes Excel because of the excel-ultimate-suite-loader.updater.exe.

I tried to exclude the exe but it don't work, i also tried to remane it but a new is created automaticly and stops Ecxel again. Only exclude Excel.exe or disable exploitprevention works but that cannot be the case.

How can I prevent that exel is stoped by hitman pro but can use ablebit addon

regards
Bert

Reply

Hi Bert,
Thank you for reporting this issue, I am sorry you are experiencing this. It looks like you are using an older version of the add-in and this is the cause. Please uninstall Ultimate Suite you have and install the updated version: https://www.ablebits.com/files/get.php?addin=xl-suite&f=free-trial.

Please let me know if this helped.
Thank you.

Reply
MARGARET B OKEEFFE says:
March 13, 2019 at 11:50 am

I would like to get the 5195 template so I can send my St. Patrick's Day cards

Reply
Margaret B OKeeffe says:
March 13, 2019 at 11:52 am

what do I have to do to download the 5195 Avery template?

Reply

Hello Margaret,
Thank you for contacting us. I am afraid I can't help you as we have no relation to any Avery templates. You can find the list of our products here: https://www.ablebits.com/addins.php

Thank you.

Reply
John Delise says:
April 17, 2019 at 5:33 pm

When Upgrading Office 2016 to Office 365 for Business, Ablebits is broken, requiring a complete uninstall and reinstall of the Ablebits. We are using version 18.2.1197.5836

Reply

Hello John,
Thank you for contacting us.

Please first try to install the latest version of Ultimate Suite and check if the problem persists there:
- Uninstall the current version of Ultimate Suite via Control Panel.
- Download and install the latest Ultimate Suite directly from this page.
- Open Excel and make sure you see Ablebits tabs in your Ribbon and everything works correctly.

If, however, you encounter any difficulties when installing/using the software, please contact us at support@ablebits.com. We'll do our best to help you.

Reply

hi,
I just purchase merge wizard tables for excel from Apple store, but when I tried to merge lookup table, "PLEASE SELECT A VALID RANGE'' pops up. I tried the free version, was happy with it. Now I really am disappointed. Is there any way to get things right ?

Reply

Hi Ileas,
Thank you for your comment.

Our team is currently working on your issue. We'll reply to your original email shortly.

Thank you for your understanding.

Reply

Hi, is there a MAC version available? Thanks Bill

Reply

Thank you for your comment, Bill.

I'm sorry, our software doesn’t work for Mac. The current versions of the add-ins work for Microsoft Windows only.

However, you can have a look at Power Tools for Google Sheets that has similar functionality and can be run in a browser on your Mac. You can test it out for 30 days for free to see if it suits your needs: https://gsuite.google.com/marketplace/app/power_tools/1058867473888

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If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at support@ablebits.com.
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