How to add, manage and delete account in new Outlook

Accounts in the new Outlook for Windows

You can start with the new Outlook in two ways: make the switch from the classic Outlook, Mail and Calendar apps, or download it from the Microsoft Apps Store and install as a separate application. Depending on your method of installation, the process may vary:

• Transition from classic Outlook. If you're migrating from classic Outlook, your accounts will be automatically transferred into the new app. You may only need to authenticate these accounts in the new Outlook. If a particular account fails to authenticate via Windows Single Sign-On, you'll need to sign into it again. It's important to note that only accounts from the primary profile will be transferred automatically. If you have accounts in secondary profiles in classic Outlook, you'll have to manually add these accounts to the new Outlook app.
• Fresh installation. If you're installing the new Outlook as a separate application, you'll need to add your accounts manually. This process is explained further in this tutorial.

The new Outlook can manage up to 10 email accounts, including Microsoft 365 Exchange accounts, IMAP, and POP.

Supported account types

The new Outlook for Windows supports a variety of account types to accommodate diverse user needs. These include:

• Microsoft 365 work and school accounts (Exchange Online)
• Outlook.com / Live.com / Hotmail
• Gmail
• Yahoo
• iCloud
• IMAP accounts
• POP accounts

How to create an account in new Outlook on startup

When installing the new Outlook, it will guide you through the process of creating an account right from the start. Here's how to get set up:

1. Start the app. Launch the new Outlook app. You'll be prompted to add an account.
2. Enter your email. Type your email address into the provided field. If you've logged into your system with your corporate email account or signed into other Microsoft apps, these may appear as suggestions in a drop-down list. Select your preferred account or enter a new one, then click Continue.
3. Password and verification. If prompted, enter the password for the account you're adding and click Continue. Depending on your email provider, you may need to follow additional prompts to verify and set up your account.
4. Finalizing setup. Allow Outlook a moment to finalize the setup and sync your emails, contacts, and calendar events. You'll see a progress screen as Outlook prepares your account.

Once the setup is complete, your account will appear in the folder pane on the left side of Outlook, ready for use.

How to add email account in new Outlook

Like the classic Outlook, the new app allows you to add multiple email accounts. Adding a new account is quick and straightforward:

1. Access settings. In the top right corner of Outlook, click the Settings icon. In the window that pops up, under Email accounts, click Add account.
   • Alternatively, you can click Add account under your list of folders in the left pane.
   
2. Verification and setup. Follow the on-screen instructions to verify and set up your account.

How to delete account from new Outlook

If you need to remove an email account from the new Outlook, here's how you can do it:

1. In the top right corner of the Outlook window, click the Settings icon.
2. In the Setting window that appears, go to Accounts > Email accounts (default).
3. Under Email accounts, find the account you want to delete and click Manage next to it.
4. Under Account details, click the Remove button.

After completing these steps, the account will be deleted from Outlook, and you will no longer have access to its emails, contacts, or calendar events through the new Outlook app.

Managing multiple inboxes in new Outlook

Navigating multiple email accounts in the new Outlook can be a bit challenging, especially when it comes to monitoring new emails across different accounts. Here's how to manage them more effectively:

Workaround solution

To mitigate this limitation, you can add all the inboxes to Favorites, which will then appear at the top of the folders pane. Here's how to do it:

1. Right-click the Inbox folder of the account you want to add to Favorites.
2. Select Add to Favorites from the context menu.

Additionally, you can customize your Favorites by removing the folders that are added by default but are not really needed. To do this, right-click the unwanted folder, and then choose Remove from Favorites.

While this workaround isn't perfect, it does provide a centralized location for all your inboxes, allowing you to quickly see when a new message arrives without the need to open each individual account.

Managing shared mailboxes and folders

In the new Outlook, shared and delegated mailboxes can be accessed with ease.