If you're an admin of a company or team account, you can create and manage teams.
Note. To be able to use team templates, an admin must be added to a team as a user. To be able to create and edit team templates, an admin must be added to a team as an editor.
To access a list of existing teams, open the More menu on the Shared Email Templates pane in your Outlook or Gmail and select Manage Account.

When the Shared Email Templates app opens in your default browser, go to the Teams section on the Manage Account tab.

On the right, you'll see existing teams. You'll also see how many members each team has and how many users and editors are there.

For quick actions, open the More menu by right-clicking a team.

How to create a team
To create a new team, follow these steps:
- On the Manage Account tab in the Shared Email Templates app, right-click Teams and select Add Team.
- Into the form that will appear, enter the name of a new team. You can also describe the team and protect its future templates with end-to-end encryption if you want to. When you're done, select Save.
Note. If you decide to encrypt a team, you'll be responsible for providing users with the team password. It won't be possible to change or remove the team password.
How to add users to a team
- On the Manage Account tab in the Shared Email Templates app, right-click a team and select Add Users.

- You'll see a list of users who are not members of the team. Select those users whom you want to join the team, decide on their permissions (User or Editor), and then click Add.
How to import users from Google Workspace Directory
- On the Manage Account tab in the Shared Email Templates app, right-click a team and select Import Users.
- Select Google Workspace Directory and click Import.
- Sign in to your Google Workspace account when prompted.
- Select the users who should join the team, grant them permissions (User or Editor), and, if necessary, change a subscription key that was assigned automatically.
- Confirm by clicking Import.
How to import users from a Google Workspace Directory group
- On the Manage Account tab in the Shared Email Templates app, right-click a team and select Import Users.
- Choose Google Workspace Directory group and click Import.
- Sign in to your Google Workspace account.
- Select a group and click Next.
- Select the users you'd like to add to the team, assign User or Editor permissions to them, and, if necessary, change a subscription key that was assigned automatically.
- Click Import.
How to remove a user from a team
If you want to remove a user from a team, open the More menu that is next to the user's name in the team's list, and then select the Remove User option.

How to edit a team and team properties
To edit a team, right-click it on the Manage Account tab in the Shared Email Templates app, and then select Edit Team.
To add, edit, or delete custom team properties, right-click a team on the Manage Account tab in the Shared Email Templates app, and then select Team Properties.

How to find a team password
If you're a member of an encrypted team and you have already got access to it, you can find the team password on the Shared Email Templates pane in your Outlook or Gmail.
- Select an encrypted team and scroll down the team's preview.
- In the Team password box, click the eye icon.
- For security reasons, verify your identity:
- In accounts created via signing up with Microsoft, by signing in to your Microsoft work or school account.
- In accounts created via signing up with email, by entering your Shared Email Templates account password.
In accounts created via signing up with Google, by signing in to your Google account.
How to close a team
To delete a team that is not needed anymore, right-click it on the Manage Account tab in the Shared Email Templates app, and then select Close Team.

Note. When you close a team, all its templates will be deleted.
See also
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