One of the add-in dlls is misplaced and cannot be loaded

Trying to run Ultimate Suite on your machine, you might see "Sorry, one of our dlls is misplaced and cannot be loaded" on the screen:
Sorry, one of our dlls is misplaced and cannot be loaded.
Such an issue is usually caused by the registry data that was not completely deleted while you were uninstalling the previous version of Ultimate Suite. Solve the problem with the steps below:

  1. Uninstall Ultimate Suite.
  2. Delete old registry data.

If the problem hasn't been resolved and you're still getting "Sorry, one of our dlls is misplaced and cannot be loaded", please contact us.

Please contact us here

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If you want to attach files (e.g. screenshots or log files), it will be possible right after you send this form and we automatically create a support ticket for you.