Shared Email Templates for Microsoft Outlook / Gmail

Requirements

Outlook versions

  • Classic Outlook for Windows 2019*, 2021, 2024, and 365
  • New Outlook for Windows
  • Outlook for Mac 2021, 2024, and 365
  • Outlook Online (Outlook on the web)
  • Outlook Web Access (OWA, on-premise Exchange Server 2019+ web-client)

Note. * WebView2 Runtime is required. You can install WebView2 using a download link under "Evergreen Bootstrapper" at the very bottom of the Microsoft Edge WebView2 page. Volume licensed Outlook 2019 is not supported because of its incompatibility with WebView2.

Note. Make sure your Outlook is connected to Office 365, Outlook.com or Exchange 2019+.

Browsers

(For Outlook Online, OWA, and the Shared Email Templates web app)

  • Microsoft Edge on Windows, macOS, ipadOS and Android with the latest updates installed
  • Google Chrome on Windows, macOS, ipadOS and Android with the latest updates installed
  • Firefox on Windows, macOS, ipadOS and Android with the latest updates installed
  • Apple Safari on macOS and ipadOS with the latest updates installed

On-premise Microsoft Exchange Servers

  • Exchange Server 2019

Please contact us here

Our working hours:
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Central European Time (CET) 08:00 - 23:00
Eastern Time (ET) 2:00 AM – 5:00 PM
Central Time (CT) 1:00 AM – 4:00 PM
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Australian Eastern Daylight Time (AEDT) 6:00 PM – 9:00 AM (next day)
If you want to attach files (e.g. screenshots or log files), it will be possible right after you send this form and we automatically create a support ticket for you.