Ablebits icons have disappeared

One day you might start Excel, go to one of the Ablebits tabs, and see that the icons have disappeared:
No Ablebits icons.
Usually, this happens when Office updates are ready to be installed, and we, unfortunately, cannot detect this. To fix the issue, take these quick steps:

  1. Update your Microsoft Office. In Excel, go to File > Account and click on the Office Updates button:
    Office needs to be updated.
  2. Restart your machine.

    If there are still no icons on the Ablebits tabs in your Excel, please contact us.

Please contact us here

Our working hours:
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Central European Time (CET) 08:00 - 23:00
Eastern Time (ET) 2:00 AM – 5:00 PM
Central Time (CT) 1:00 AM – 4:00 PM
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Australian Eastern Daylight Time (AEDT) 6:00 PM – 9:00 AM (next day)
If you want to attach files (e.g. screenshots or log files), it will be possible right after you send this form and we automatically create a support ticket for you.