Error code is 2502 or 2503

Installation troubleshooting

While installation, you may get a 2502 or 2503 error:
Error 2503.

The problem may be that access to the C:\Windows\Temp folder is restricted. To solve this, unzip the folder with the add-in files, right-click the setup.exe file and pick the Run As Administrator option:

Run as administrator.

And follow the Setup Wizard instructions. If this doesn't help and you get the same error again, please contact us at

Ask a question (posted publicly)

If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at