Frequently asked questions

Frequently asked questions


What versions of Microsoft Outlook, Excel and Word do your add-ins work with?

All our add-ins are compatible with:

  • Add-ins for Excel: Microsoft Excel 2007, 2003, XP (2002), 2000.
  • Add-ins for Outlook: Microsoft Outlook 2007. 2003, XP (2002).
  • Add-ins for Word: Microsoft Word 2003, XP (2002).

Our add-ins are not compatible with:

  • Outlook Express.
  • 97/98 versions of the Office applications.

How do I install the add-in?

To install the add-in you need the Power User or Administrator rights on the PC. The add-in cannot be installed under the restricted user account. Also, please note that the add-in is installed only for the current user account, not for all users of the system.

To install the add-in:

  1. Close all Microsoft Excel (Outlook, Word) windows.
  2. Run the setup file and follow the setup wizard.
  3. Restart Excel to see the add-in running.

For silent installation, please use /verysilent key.

How do I uninstall the add-in correctly?

  1. Close Microsoft Excel (Outlook, Word).
  2. Go to Start->Control Panel.
  3. Open and click on the "Add or Remove programs" icon.
  4. Find and select the add-in from the "Installed Programs" list.
  5. Click the "Change/Remove" button.
  6. Follow instructions of the uninstall wizard.

Where can I find the add-in after I install it?

Add-ins for Microsoft Excel:

If the installation was successful, you will see a new toolbar with the add-in icon in your Excel:

Duplicate Remover for Excel

Duplicate Remover for Excel

Merge Tables for Excel

Merge Tables for Excel

Advanced Excel Select

Advanced Excel Select

Advanced Find & Replace

Advanced Find & Replace

AutoFormat for PivotTables

AutoFormat for PivotTables

Color Manager for Excel

Color Manager for Excel

Fuzzy Duplicate Finder

Fuzzy Duplicate Finder

Merge Cells Wizard

Merge Cells Wizard

Explorer for Excel

Explorer for Excel

Pivot Table Helper

Pivot Table Helper

Random Generator

Random Generator

Style Manager for Excel

Style Manager for Excel

If the toolbar with the add-in icon does not show up, please: Go to Excel menu -> Views -> Toolbars and check "Ablebits.com".


Add-ins for Microsoft Outlook:

To find the Auto BCC for Outlook add-in, go to Outlook menu -> Tools -> Auto BCC for Outlook.

To find the Attachments Alarm for Outlook add-in, go to Outlook menu -> Tools -> Attachments Alarm for Outlook.

I don't see the add-in...

Please make sure that you installed the add-in correctly (see How do I install the add-in section).

Please make sure the add-in loads correctly:

For Microsoft Excel:

  • Go to Excel Menu -> Tools -> COM Add-ins....
  • In the "COM add-ins" list, find the add-in and check it. COM Add-ins in Microsoft Excel

If you don't see the "COM Add-ins" menu item, please:

  1. Go to Excel menu -> Tools -> Customize ...
  2. In the "Customize" dialog box, select the "Commands" tab.
  3. Click on the "Tools" entry in the "Categories" column, then find the "COM Add-ins" menu item in the "Commands" column. Customize Excel menu
  4. Click and drag the "COM Add-ins" menu item to the Excel Tools menu.
  5. Close all dialog boxes.

For Microsoft Outlook

  1. Go to Outlook Menu -> Tools -> Options.
  2. In the "Options" dialog box, click on the "Other" tab then click the "Advanced options..." button.
  3. In the "Advanced" options dialog box, click on the "COM Add-ins" button for the "COM add-ins" dialog box to appear.
  4. In the "COM add-ins" list, find the add-in and check it. COM Add-ins in Microsoft Outlook

How do I activate my license?

Please see detailed instructions in "How to activate your license" section.

How can I recover my lost license key?

Please use the Product Key Reminder.


 

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