AbleBits add-ins: answers to frequently asked questions
Where can I get the latest versions of your add-ins?
You can download the latest versions of all our add-ins from the Download section.
What versions of Microsoft Windows do your add-ins work with
All our add-ins support:
- Microsoft Windows 7 (32-bit and 64-bit)
- Microsoft Windows Vista (32-bit and 64-bit)
- Microsoft Windows 2003
- Microsoft Windows XP
- Microsoft Windows 2000
Note Add-ins for Outlook Express don't work with 64-bit Windows versions.
What versions of Microsoft Excel, Outlook, Outlook Express and Word do your add-ins work with?
Add-ins for Microsoft Excel
Most of the add-ins work with Microsoft Excel 2010 (32-bit), 2007, 2003, XP (2002), 2000 SP3.
Color Manager, Pivot Table Helper and Cells Assistant add-ins do not work with Excel 2010 and Excel 2007.
Plug-ins for Microsoft Outlook
All add-ins work with Microsoft Outlook 2010 (32-bit), 2007, 2003, XP (2002), 2000 SP3.
Add-ons for Outlook Express
All add-ins work with Outlook Express 6.x and Windows Mail.
Please note! Windows Live Mail is not supported.
Add-ons for Microsoft Word
All add-ins work with Microsoft Word 2003, XP (2002), 2000 SP3.
Do you have versions for Macintosh?
Sorry, we don't. Our add-ins are not compatible with Office for Mac.
How do I install the add-in?
- Close all Microsoft Excel (Outlook, Word) windows.
- Run the setup file and follow the setup wizard.
- Restart Excel (Outlook, Word) to see the add-in running.
For silent installation, please use /verysilent key. You go to Start - > Run, enter the path to the setup file and /verysilent key, e.g. C:\Downloads\setup.exe /verysilent
Please note that the add-in is installed only for the current user account, not for all users of the system.
Installation a for restricted user.
You can install the add-in into any folder except for "Program files" having Restricted / Normal user rights. To install the add-in into Program Files (default folder), the administrator or power user privileges are required because this folder is locked for editing by normal user.
If you are a system administrator or an IT person and need to install the add-in for a normal / restricted user, make the user temporarily a power user, install the add-in and return the restricted user rights.
Please do not use the "run as administrator" command, because it will install the add-in for the admin account, not for the current user.
Once installed, the add-in can be run and used by a normal / restricted user, the admin or power user privileges are not required.
How do I uninstall the add-in correctly?
- Close Microsoft Excel (Outlook, Word).
- Go to Start->Control Panel.
- Click on the "Add or Remove programs" icon.
- Find and select the add-in from the "Installed Programs" list.
- Click the "Change/Remove" button.
- Follow the instructions of the uninstall wizard.
Where can I find the add-in after I install it?
Add-ins for Microsoft Excel:
Excel 2010, 2007: If installation is successful, you will see a new Ribbon tab named "Ablebits.com" that contains the add-in icon
Excel 2003-2000: you will see a new toolbar with the add-in icon in your Excel:
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Duplicate Remover for Excel |
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Merge Tables for Excel |
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Random Generator |
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Merge Cells Wizard |
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Advanced Find & Replace |
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Fuzzy Duplicate Finder |
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Explorer for Excel |
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AutoFormat for PivotTables |
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Style Manager for Excel |
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Color Manager for Excel |
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If the toolbar with the add-in icon does not show up, please go to Excel menu -> Views -> Toolbars and check "Ablebits.com".
Add-ins for Microsoft Outlook:
To find the Auto BCC for Outlook add-in, go to Outlook menu -> Tools -> Auto BCC for Outlook.
To find the Attachments Alarm for Outlook add-in, go to Outlook menu -> Tools -> Attachments Alarm for Outlook.
Excel 2007, 2010: I cannot find the add-in icon / the add-in doesn't work
1. Make sure the add-in loads correctly:
- Click the Microsoft Office Button.
- Go to Excel Options->Add-ins.
- Select "COM add-ins" from the "Manage" drop-down list at the bottom of the window and click Go.
- Find the add-in in the list.
- If it is unchecked, check it and close the "COM Add-ins" dialog.
- If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.
2. Make sure the add-in isn't disabled
- Click the Microsoft Office Button.
- Go to Excel Options->Add-ins.
- Select "Disabled Items" from the "Manage" drop-down list at the bottom of the window and click Go.
- If the add-in is in the list, select the add-in and click the 'Enable' button, then follow the instructions from step 1 above.
Excel 2003 - 2000: I cannot find the add-in icon / the add-in doesn't work
1. Make sure the add-in loads correctly:
- Go to Excel Menu -> Tools -> COM Add-ins....
- Find the add-in in the "COM add-ins" list:
- If it is unchecked, check it and close the "COM Add-ins" dialog.
- If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.
If you don't see the "COM Add-ins" menu item:
- Go to Excel menu -> Tools -> Customize ...
- In the "Customize" dialog box, select the "Commands" tab.
- Click on the "Tools" entry in the "Categories" column, and then find the "COM Add-ins" menu item in the "Commands" column.
- Click and drag the "COM Add-ins" menu item to the Excel Tools menu.
- Close all dialog boxes.
2 Make sure the add-in isn't disabled:
- Go to the Excel Menu -> Help -> About -> Disabled Items.
- If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.
Outlook 2007, 2010: I cannot find the add-in icon / the add-in doesn't work
1. Make sure the add-in loads correctly:
- Go to Outlook Menu -> Tools -> Trust Center.
- Select the "Add-ins" tab.
- Select "COM add-ins" from the "Manage" drop-down list at the bottom of the window and click Go.
- Find the add-in in the list.
- If it is unchecked, check it and close the "COM Add-ins" dialog.
- If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.
2. Make sure the add-in isn't disabled
- Go to the Outlook Menu -> Help -> Disabled Items.
- If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.
Outlook 2003 - 2000: I cannot find the add-in icon / the add-in doesn't work
1. Make sure the add-in loads correctly:
- Go to Outlook Menu -> Tools -> Options.
- In the "Options" dialog box, click on the "Other" tab then click the "Advanced options..." button.
- In the "Advanced" options dialog box, click on the "COM Add-ins" button for the "COM add-ins" dialog box to appear.
- Find the add-in in the "COM add-ins" list:
- If it is unchecked, check it and close the "COM Add-ins" dialog.
- If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.
2 Make sure the add-in isn't disabled:
- Go to the Outlook Menu -> Help -> About -> Disabled Items.
- If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.
How do I activate my license?
Please see detailed instructions in "How to activate your license" section.
How can I recover my lost license key?
Please use the Product Key Reminder.
