Where can I get the latest versions of your add-ins?

You can download the latest versions of all our add-ins from the Download section.

What versions of Microsoft Windows do your add-ins work with

All our add-ins support:

  • Microsoft Windows 7 (32-bit and 64-bit)
  • Microsoft Windows Server 2008 R2 (32-bit and 64-bit)
  • Microsoft Windows Vista (32-bit and 64-bit)
  • Microsoft Windows 2003
  • Microsoft Windows XP
  • Microsoft Windows 2000

Note Add-ins for Outlook Express don't work with 64-bit Windows versions.

What versions of Microsoft Excel, Outlook, Outlook Express and Word do your add-ins work with?

Add-ins for Microsoft Excel

  • Most of the add-ins work with Microsoft Excel 2010 (32-bit and 64-bit), 2007, 2003, XP (2002), 2000 SP3.
  • Style Manager and AutoFormat for PivotTables add-ins do not work with Excel 2010 64-bit.
  • Color Manager, Pivot Table Helper and Cells Assistant add-ins do not work with Excel 2007 and Excel 2010.

Plug-ins for Microsoft Outlook

All add-ins work with Microsoft Outlook 2010 (32-bit), 2007, 2003, XP (2002), 2000 SP3.

Add-ons for Outlook Express

All add-ins work with Outlook Express 6.x and Windows Mail. Please note! Windows Live Mail is not supported.

Add-ons for Microsoft Word

All add-ins work with Microsoft Word 2003, XP (2002), 2000 SP3.

How do I install the add-in?

  1. Close all Microsoft Excel (Outlook, Word) windows.
  2. Run the setup file and follow the setup wizard.
  3. Restart Excel (Outlook, Word) to see the add-in running.

Note

Please note that the add-in is installed only for the current user account, not for all users of the system.

Note

If you want to install the add-in for several users, please see the following page on our web-site for detailed information: Corporate deployment: installing an add-in for several users.

How do I uninstall the add-in correctly?

  1. Close Microsoft Excel (Outlook, Word).
  2. Go to Start->Control Panel.
  3. Click on the "Add or Remove programs" icon.
  4. Find and select the add-in from the "Installed Programs" list.
  5. Click the "Change/Remove" button.
  6. Follow the instructions of the uninstall wizard.

Where can I find the add-in after I install it?

Add-ins for Microsoft Excel:


Excel 2010, 2007: If installation is successful, you will see a new Ribbon tab named "Ablebits.com" that contains the add-in icon

Ablebits Add-ins Collection on Microsoft Excel 2010 Ribbon

Excel 2003-2000: you will see a new toolbar with the add-in icon in your Excel.

If the toolbar with the add-in icon does not show up, please go to Excel menu -> Views -> Toolbars and check "Ablebits.com".


Add-ins for Microsoft Outlook:

To find the Auto BCC for Outlook add-in, go to Outlook menu -> Tools -> Auto BCC for Outlook.

To find the Attachments Alarm for Outlook add-in, go to Outlook menu -> Tools -> Attachments Alarm for Outlook.

Excel 2007, 2010: I cannot find the add-in icon / the add-in doesn't work

Note

Please make sure that you installed the add-in correctly (see How do I install the add-in section).

1. Make sure the add-in loads correctly:

  1. Click the Microsoft Office button in Excel 2007 or Files tab in Excel 2010.
  2. Go to Excel Options->Add-ins.
  3. Select "COM add-ins" from the "Manage" drop-down list at the bottom of the window and click Go. COM Add-ins in Microsoft Excel 2010
  4. Find the add-in in the list.
  5. If it is unchecked, check it and close the "COM Add-ins" dialog.
  6. If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

2. Make sure the add-in isn't disabled

  • Click the Microsoft Office button in Excel 2007 or Files tab in Excel 2010.
  • Go to Excel Options->Add-ins.
  • Select "Disabled Items" from the "Manage" drop-down list at the bottom of the window and click Go.
  • If the add-in is in the list, select the add-in and click the 'Enable' button, then follow the instructions from step 1 above.

Excel 2003 - 2000: I cannot find the add-in icon / the add-in doesn't work

Note

Please make sure that you installed the add-in correctly (see How do I install the add-in section).

1. Make sure the add-in loads correctly:

  • Go to Excel Menu -> Tools -> COM Add-ins....
  • Find the add-in in the "COM add-ins" list: COM Add-ins in Microsoft Excel 2003
  • If it is unchecked, check it and close the "COM Add-ins" dialog.
  • If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

Note

If you don't see the "COM Add-ins" menu item:

  1. Go to Excel menu -> Tools -> Customize ...
  2. In the "Customize" dialog box, select the "Commands" tab.
  3. Click on the "Tools" entry in the "Categories" column, and then find the "COM Add-ins" menu item in the "Commands" column.
    Customize Excel menu
  4. Click and drag the "COM Add-ins" menu item to the Excel Tools menu.
  5. Close all dialog boxes.

2 Make sure the add-in isn't disabled:

  • Go to the Excel Menu -> Help -> About -> Disabled Items.
  • If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.

Outlook 2007, 2010: I cannot find the add-in icon / the add-in doesn't work

Note

Please make sure that you installed the add-in correctly (see How do I install the add-in section).

1. Make sure the add-in loads correctly:

  1. Go to Outlook Menu -> Tools -> Trust Center in Outlook 2007 or Files tab -> Outlook options in Outlook 2010.
  2. Select the "Add-ins" tab.
  3. Select "COM add-ins" from the "Manage" drop-down list at the bottom of the window and click Go. COM Add-ins in Microsoft Outlook 2010
  4. Find the add-in in the list.
  5. If it is unchecked, check it and close the "COM Add-ins" dialog.
  6. If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

2. Make sure the add-in isn't disabled

  • Go to the Outlook Menu -> Help -> Disabled Items.
  • If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.

Outlook 2003 - 2000: I cannot find the add-in icon / the add-in doesn't work

Note

Please make sure that you installed the add-in correctly (see How do I install the add-in section).

1. Make sure the add-in loads correctly:

  1. Go to Outlook Menu -> Tools -> Options.
  2. In the "Options" dialog box, click on the "Other" tab then click the "Advanced options..." button.
  3. In the "Advanced" options dialog box, click on the "COM Add-ins" button for the "COM add-ins" dialog box to appear. COM Add-ins in Microsoft Outlook
  4. Find the add-in in the "COM add-ins" list:
  5. If it is unchecked, check it and close the "COM Add-ins" dialog.
  6. If it is checked, uncheck it and close the dialog. Then open the dialog again and check the add-in item. The icon should appear.

2 Make sure the add-in isn't disabled:

  • Go to the Outlook Menu -> Help -> About -> Disabled Items.
  • If the add-in is in the list, select the add-in and click the "Enable" button, then follow the instructions from step 1 above.

How can I recover my lost license key?

Please use the Product Key Reminder.

How do I activate my license?

Please see detailed instructions in "How to activate your license" section.

 
Contact us
 
  Publish this message on the forum
 

Please remember that we work from 8am to 4pm GMT,
this is 4:00am to 12:00pm EST, 1:00am to 9:00am PST, and our public holidays may differ from yours.