Requirements

Shared Email Templates for Microsoft Outlook

Outlook versions

  • Outlook for Windows 2019*, 2021, and 365
  • Outlook for Mac 2019, 2021, and 365
  • Outlook Online (Outlook on the web)
  • Outlook Web Access (OWA, on-premise Exchange Server 2016+ web-client)
  • Outlook 2024 Preview**
  • New Outlook for Windows**

Note. * WebView2 Runtime is required. Volume licensed Outlook 2019 is not supported because of its incompatibility with WebView2.

Note. ** Since Outlook 2024 and the new Outlook for Windows are at the preview stage, some Shared Email Templates features might not be working or working incorrectly.

Note. Make sure your Outlook is connected to Office 365, Outlook.com or Exchange 2016+.

Browsers

(For Outlook Online, OWA, and the Shared Email Templates web app)

  • Microsoft Edge on Windows, macOS, ipadOS and Android with the latest updates installed
  • Google Chrome on Windows, macOS, ipadOS and Android with the latest updates installed
  • Firefox on Windows, macOS, ipadOS and Android with the latest updates installed
  • Apple Safari on macOS and ipadOS with the latest updates installed

On-premise Microsoft Exchange Servers

  • Exchange Server 2016
  • Exchange Server 2019

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