Excel add-ins and Outlook plug-ins free support

AbleBits add-ins: Support Service

Frequently asked questions (FAQ)

• How can I recover my lost license key?
• Where can I get the latest versions of your add-ins?
• What versions of Microsoft Office do your add-ins work with?
• Do you have versions for Macintosh?
• How do I install the add-in?
• How do I uninstall the add-in correctly?
• Where can I find the add-in after I install it?
• I cannot find the add-in icon / the add-in doesn't work
  • Excel 2007, 2010
  • Excel 2003 - 2000
  • Outlook 2007, 2010
  • Outlook 2003 - 2000
• How do I activate my license?
• Problems with reinstallation, "Unable to register the DLL/OCX" error

How to recover your lost license key

Please use the automatic Product Key Reminder service.

Have a question about our product?

Please write to us using the form below. In order for us to give you a quick and accurate solution, please include:

• The problem and how it can be replicated (if applicable).
• Your Operating system (Windows 7, Vista, 2003, XP or 2000).
• Your Office application full version number and interface language (Application menu -> Help -> About, e.g. 11.8316.8221 SP3).
• Any other information you think may be helpful.

Your feedback is appreciated!

We are constantly working on improving our products. So if you need some new features in your add-ins or if you want to share your concerns, ideas or suggestions, don't hesitate to write us.

Have a question? Feel free to ask

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