How to disable Preview Pane in File Explorer

To let the add-in work correctly, prevent Excel from crashing, & avoid other issues

The Preview pane in Windows Explorer is a headache for a lot of Excel users, but most of them don't even know about it. Excel may just quietly crash or warn that some workbooks are already open in another application, or work slowly, or refuse to run any add-ins. In general, nothing says that the cause of the problem is this pane. One can find plenty of discussion on the Web about the troubles this pane causes starting from Office 2007. A bunch of bug reports has been sent to Microsoft, but the problem has not been solved. Thus, we recommend turning the Preview Pane off to avoid unpleasant surprises it may bring you.

To disable the Preview Pane, please take the following steps:

  1. If you have numerous File Explorers opened, close all of them except for one.
  2. In File Explorer, click on the View tab. In the Panes group, you will see the Preview pane icon. In the screenshot below, the Preview Pane in enabled, as seen by the blue background it has:
    Go to the View tab.
  3. To disable the Preview Pane, simply click it once. Also, you can use the Alt + P shortcut.

    Now the Preview Pane is disabled and you can proceed to work with Ablebits tools:
    Preview Pane is disabled.

Responses

Dear Ablebits
every time I am this Preview Pane is enabled ., followed your instructions but still error pop up all time ., please help me to solve this permanently

Reply

Dear Imran,
Thank you for contacting us.

Our support team specialist has just replied to you via email. Please provide us with the requested details.
We'll do our best to help you.

Reply

Hello,

I am having constant message poping up "preview panel is enabled". Can you please help solve this problem.

Reply

Hello Sonal,
Thank you for contacting us.

We have just replied to you in an email, please check your Spam/Junk/Trash email folders if you still don’t see our email in your Inbox.

Reply

I tried to compare two worksheets. However, each time, it does not let me do it. There is a pop-up window stated : " Sorry, the add-in cannot be run because the Preview pane is enabled in your windows explorer and is currently showing an Excel workbook.
Please disable the Preview pane by following the instruction that will open in a moment.

Then it linked me to your website : https://www.ablebits.com/docs/excel-disable-preview-pane/

But my screen doesn't show like what instructed on the website.
Please help me to resolve the problem. Otherwise I can use the function.

Regards,
Lina

Reply
Katerina Bespalaya says:
June 21, 2019 at 11:06 am

Hello Lina,

Sorry to hear that you are having difficulties of this kind. Can you please send us a screenshot of your File (Windows) Explorer window to support@ablebits.com? Thank you.

Reply
Francisco Leyva says:
July 4, 2019 at 11:21 am

I have exactly the same problems as Mary. Followed your instructions and the error message still appears. Help!

Reply
Katerina Bespalaya says:
July 5, 2019 at 10:55 am

Hello Francisco,

For us to be able to help you better, please tell us what Ablebits tool you use and describe in detail the steps you follow before the error message appears. Please also send us a screenshot of the message you're getting and a screenshot of your File (Windows) Explorer window to support@ablebits.com. Our technical specialists will provide you with further instructions. Thank you.

Reply

Ask a question (posted publicly)

If you have any questions or issues with this add-in, please feel free to post your concerns in the comments area. As soon as we answer, a notification message will be sent to your e-mail. If you do not want to share your thoughts in public, please contact us at support@ablebits.com.
Privacy policy Terms of use Contact us

Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.